Drynette Fernandez

Aviation & Grooming Instructor

Aviation

The job profile involves training students in all aspects of aircrew duties in different aircraft type.

- ­Duties and responsibilities of cabin crew

- Use of safety equipment’s

- Different aircraft type and structure

- Emergency procedures

- Embarkation , disembarkation procedure

- Handling passengers with special needs (pregnant ladies, mother’s with infants, unaccompanied minors, blind passengers, invalid passengers)

- Customer Service and its importance

- Types of passengers/Customers

- Service Procedures in an aircraft

- Cargo and baggage handling

- Country codes and phonetics

- Basic first aid required in an aircraft

Grooming

- Importance of hygiene

- Skin & hair care routine

- Diet planning for weight gain and loss

- Self-grooming (make-up & hair styles)

- According to Aviation/Hospitality standards

Others

- Preparing candidates on how to attend and present themselves for an interview

- Analyzing and training the candidates on Group Discussion.

- Tips on how a winning CV needs to be prepared.

- Ensuring the projects are submitted by every student and the assessments are completed for the same.

- Keep a track on the student’s improvements on a weekly basis to ensure the best result from each individual.

- Help the students to understand their potential and improvise on their strengths.

- Ensuring safety and security of aircraft and passengers and providing excellent customer service.

- Worked with flight attendants, while boarding into the plane to handle passengers of multi nationalities and multicultural background.

- Attending preflight meetings and noting down all the instructions about special passengers such as people requiring special assistance, VIP’s etc.

- Monitoring the safety equipment's in the aircraft before allowing entry of passengers into the aircraft.

- Reporting to supervisors about any serious issues regarding the safety of the passengers.

- Serving the passengers food/drinks promptly and as per their demands.

- Securing the aircraft just before the plane takes off and landing.

- Making sure all emergencies are taken care off during the flight.

- Greeting each passenger at beginning and at the end of the journey.

- Maintaining the aircraft reports and submitting it to the supervisors.