I wish to work in excellence for the satisfaction of my employer and work hard to be an asset for my organization and seek for a challenge that gives a scope to strengthen and achieve the same
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Cluster Manager & Ops Analyst
FreshMenu PVT LTD
Bengaluru
09.2022 - 05.2024
Menu Visibility check on Aggregators
Increased the visibility of promotional deals.
Implemented strategies that resulted in increased revenue by effectively managing inventory and minimizing instances of product unavailability.
Enhanced Pan India feedback systems by incorporating customer ratings and reviews.
Shared prep time reports and planned for enhanced performance.
Analysing Growth & Degrowth for Kitchens Provided Stockout reports.
Streamlined operation by providing accurate attendance data for administrative purposes.
Shared Actual Headcount Adherence reports.
Maintained Week Rosters for Pan India.
Implemented measures to increase exposure of kitchen activities on online platforms.
Update & Check Kitchen Timings On aggregators.
Provided attrition and backfill reporting to the hiring team.
Sharing Petty cash Expenses report for the day.
Managed Pan India petty cash transactions for daily operations and ensured timely submission of bills.
Hygiene Big bites PVT LTD
Bengaluru
01.2019 - 09.2022
Conduct briefing on restaurants procedures and expectations of the organization.
To prepare schedule for kitchen staff to ensure coverage in operational hours.
Provide online solution to customers on real time.
Ensuring good quality in services provided.
Dedicating time to develop our team using our tailored development framework.
Oversee ordering/receiving, Transfers, variance, Wastage reports and inventory control of all food products, beverages, supplies.
Building process and Structure.
Train and develop staff to assist in kitchen duties.
Prioritize time and energy into areas that add value to the experience or profitability of the business.
Oversee the Kitchen additional expenses & control.
Manage the day-to-day kitchen operations and maintenance.
Will work efficiently for the following ordering, inventory, scheduling, time & labor.
Will take part in & perform all inventories to ensure that all products are accurately counted and recorded.
Maintains food quality standards for the Kitchen.
Oversees all phases of food procurement service, including storage and food preparation, recipe adherence and service and production time standards.
Conducts daily line checks, food reviews and recipes of the day.
Ensures that clear feedback is provided to the entire kitchen team.
Handling multiple branches.
Grocery & F&V Store Manager
Price Club PVT LTD
Bengaluru
01.2017 - 12.2019
As a grocery store manager the responsibilities include hiring and training new employees, ensuring good quality service provided, managing orders, Keep track record of Purchase, maintaining employee schedules, and tracking inventory.
Prepared monthly reports on sales figures, expenses, profits.
Resolved customer complaints in a timely manner.
MIS Analyst
Biggies Burger
07.2024 - Current
Improved data accuracy by streamlining Daily Inventory metrics.
Generated Food cost reports each week & Review with Area Managers.
Tracked Local purchase Food related expenditures.
Ensured Daily Indent Projections & Ordering Raw materials as per the requirements.
Monitoring closely on wastages.
Tracked Growth & De- Growth metrics daily and Prepared Reports.
Implemented process improvements that resulted in Time savings and increased efficiency.
Worked Closely with recipe updating & checks as per the sop with petpooja POC.
Managed life cycle replacement of hardware and software.
Sharing daily Sales reports.
Riders Support Executive
Rocket Logistics PVT LTD
Bengaluru
12.2015 - 12.2017
Partnered with Delivery Executive to provide Solutions via phone, email, and chat.
Provided guidance and organization for team members while building reports, handling escalations and conducting application training.
Dispatch Assistant
Blue Dart Express LTD
Bengaluru
01.2013 - 12.2015
To be a part of a dynamic team who works hard to provide an exceptional service, be adaptable to quickly changing business requirements and be an innovative thinker.
Organize the workload for the dispatch team and Supervise Warehouse operations.
Performed quality assurance checks on products before releasing them from warehouse storage facilities.
Reviewed driver logs for accuracy prior to submitting them for payroll processing.
Investigated customer complaints related to delays in deliveries or discrepancies in orders received.