Insightful Information Technology Manager with 27+ years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
28
28
years of professional experience
Work History
Head of Information Technology
Bhagwan Mahaveer Cancer Hospital & Research Centre
07.2017 - Current
Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Demonstrated familiarity with latest hardware, software and networking technology.
Developed disaster recovery plans, minimizing downtime during critical incidents.
Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Coordinated IT operations activities to deliver smooth flow of daily business needs.
Understood key product management roadmap objectives and requirements to develop product technology strategy.
Championed adoption of emerging technologies, evaluating potential benefits and ROI for organization.
Mentored junior IT staff, fostering culture of continuous learning and professional development.
Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Implemented and maintained technology and software budget.
Updated customers and senior leaders on progress and roadblocks.
Conducted regular audits of IT systems to identify areas requiring optimization or additional security measures.
Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Assisted in development of long-term strategies to grow department and resources.
Reduced helpdesk response times through streamlined processes and improved knowledge base documentation.
Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
Oversaw IT department operations and training.
Coordinated technical training and personal development classes for staff members.
Managed IT budget effectively, prioritizing investments to align with strategic goals.
Managed life cycle replacement of hardware and software.
Developed cybersecurity protocols for improved data protection and reduced security breaches.
Introduced comprehensive training programs for end-users on new systems or software updates.
Implemented agile project management methodologies to improve delivery timelines and reduce risks associated with technology projects.
Gained extensive knowledge in data entry, analysis and reporting.
Worked flexible hours across night, weekend, and holiday shifts.
Demonstrated leadership skills in managing projects from concept to completion.
Resolved problems, improved operations and provided exceptional service.
Information Technology Manager
Ananta Institute Of Medical Sciences (ACES)
07.2015 - 07.2017
As lead handling responsibility of System Administration, Implementation and Planning of secure networking using Layer 3 Switching, Database Administration, ERP (HIS) Implementation, IT & ITES Management, Managing IP Telephony.
IT Manager
Sukh Sagar Medical College & Hospital
03.2015 - 07.2015
Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
IT Manager
Pacific Institute Of Medical Sciences
01.2015 - 03.2015
Information Technology Manager
Geetanjali Medical College And Hospital
07.2007 - 01.2015
As Lead Engineer, project managed the installation and configuration of secure LAN’s, WAN’s and Intranets for the entire campus spreaded over an area of 37 Acres. Involved in System Administration, Network Planning, Database Maintenance and Security management of the structured network infrastructure across the hospital apart from communications set up like EPABX and Radio Wireless.
Functioned as Project Manager for the team assigned for implementation of Wipro HIS 3.0
(Hospital Information System) on all servers and clients.
Maintenance of Servers, database and various software; installation of Wi-Fi devices and firewall
and conduct training programs for all Power Users and End Users of HIS in the hospital.
Worked as Project Manager for Design and Development of State of Art Auditorium. Worked as core person in Installation of Acoustics, Sound and Audio Systems and other Automation in the project.
Currently working as a Team Leader in Implementation of Academic (University) ERP.
IT Manager
Ojaswi Marbles & Granites Pvt. Ltd.
09.1999 - 08.2007
Played key role in the creation of MIS System on multi-user platform using Visual Basic 6.0 and MS Access as back end in Pacific Industries, Bangalore.
Actively involved in the creation of multi-user Network Based Payroll System for Geetanjali Institute of Technical Studies, Udaipur.
Instrumental in development of software for maintenance of records and preparation of MIS regarding functioning of Marble Quarry and Gangsaw Units; and also for maintenance of stores inventory, payroll and accounting systems.
Assistant IT Manager
Katni Tile Works
08.1996 - 09.1999
Development of software based on organizational requirements; preparation of MIS and handling other computer related activities.
Education
Bachelor of Science - Information Technology
Punjab Technical University
Jalandhar, India
Higher Diploma in Software Engineering - Information Technology
Aptech
Pune, India
CCNA - Cisco Certification
Cisco
CCNSP - Cyber Security Certification
Cyberoam
Diploma in Computer Application - Information Technology
AISECT
Skills
Project Leadership
Implementation (Planning and Execution)
Operating system management
Application support
IT Budgeting
Data Analytics
Team Development
Digital Transformation
Timeline
Head of Information Technology
Bhagwan Mahaveer Cancer Hospital & Research Centre
07.2017 - Current
Information Technology Manager
Ananta Institute Of Medical Sciences (ACES)
07.2015 - 07.2017
IT Manager
Sukh Sagar Medical College & Hospital
03.2015 - 07.2015
IT Manager
Pacific Institute Of Medical Sciences
01.2015 - 03.2015
Information Technology Manager
Geetanjali Medical College And Hospital
07.2007 - 01.2015
IT Manager
Ojaswi Marbles & Granites Pvt. Ltd.
09.1999 - 08.2007
Assistant IT Manager
Katni Tile Works
08.1996 - 09.1999
Bachelor of Science - Information Technology
Punjab Technical University
Higher Diploma in Software Engineering - Information Technology
Aptech
CCNA - Cisco Certification
Cisco
CCNSP - Cyber Security Certification
Cyberoam
Diploma in Computer Application - Information Technology
AISECT
Hobbies
Playing Football (Played at State Level from MP State)
Playing Badminton
Photography (Nature and Wildlife)
Music
Learning
Hobbies
Playing Football (Played at State Level from MP State)
Playing Badminton
Photography (Nature and Wildlife)
Music
Learning
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