DUBBALA NARAYANA NAIDU
Hyderabad
Summary
Dynamic and results-driven professional with 3+ years of progressive experience in training program management, talent development, and operational optimization. Proven expertise in scaling educational programs, resolving high-volume user queries (20,000+), and implementing automation solutions. Strong background in recruitment, technical training delivery, and process standardization. Business Administration graduate with a track record of driving organizational efficiency and fostering seamless learning outcomes.
Overview
4
4
years of professional experience
Work History
Project Manager
NxtWave Institute of Advanced Technology
Chevella
10.2025 - Current
- Optimize and scale the Software Development Faculty Trainee (SDFT) program, transforming trainees into NIAT Instructors
- Standardize critical processes and create comprehensive knowledge documentation to reduce manual effort
- Align execution with organizational KPIs and boost team accountability and confidence
- Lead process improvement initiatives to enhance program delivery and trainee outcomes
Talent Development Associate
NxtWave Institute of Advanced Technology
Hyderabad
02.2025 - 09.2025
- Conducted telephonic screening calls to evaluate candidates’ foundational skills and organizational fit
- Performed first-round (R1) technical interviews to assess core competencies in relevant domains
- Managed candidate data pooling initiatives, building a robust and dynamic talent pipeline
- Served as Tech Trainer for new hire onboarding, including conducting final technical training assessments
- Facilitated learning by resolving technical queries and supporting candidates’ skill development
- Monitored and evaluated trainee progress through detailed review of technical assignments and fortnightly exams
Program Mentor Associate
NxtWave Institute of Advanced Technology
Hyderabad
04.2022 - 09.2025
- Resolved 20,000+ high-volume user queries, ensuring rapid and high-quality user experience
- Drove operational enhancements by implementing and leveraging automation platforms (Freshdesk, WATI)
- Led initiatives in student mentorship and community building, directly contributing to learning outcomes
- Actively involved in talent acquisition pipeline, including R1 interview conduction and key hiring process aspects
- Conducted initial telephonic screening calls to qualify candidates based on foundational skills and fit
- Evaluated learning progress through meticulous checking of technical assignments and grading fortnightly exams
- Applied expertise in Process Improvement, Standard Operating Procedures, Workflow Automation, and Project Management
Finance & Admin Executive
iB Hubs
01.2020 - 04.2021
- Managed travel bookings and administrative tasks across the organization
- Handled accounting tasks, including expense tracking, reimbursements, and reporting
- Contributed to smooth functioning of finance team during organizational transitions
Education
Business Administration - BBA
Amrita Vishwa Vidyapeetham
01.2024
Intermediate - undefined
Ahead National Institute of Open Schooling
01.2019
Skills
- Process Improvement
- Standard Operating Procedures (SOPs)
- Workflow Automation
- Project Planning
- Technical Assessment
- Candidate Evaluation
- Skill Development
- Learning Progress Monitoring
- Recruitment & Screening
- Technical Interview Conduction
- Talent Pipeline Development
- Freshdesk
- WATI
- Automation Platforms
- Data Management
- Communication
- Team Collaboration
- Data Visualization
- Adaptability
- Time Management
- Google Sheets
- Google Forms
- Google Docs
- Data Analysis
- Excel
Additional Information
Proven ability to manage high-volume user support and ensure customer satisfaction, Extensive experience in designing and implementing operational efficiency improvements, Strong leadership and mentorship capabilities with demonstrated impact on team development, Skilled at stakeholder management and cross-functional collaboration, Results-oriented professional committed to continuous improvement and organizational growth
Personal Information
Title: Project Manager
Timeline
Project Manager
NxtWave Institute of Advanced Technology
10.2025 - Current
Talent Development Associate
NxtWave Institute of Advanced Technology
02.2025 - 09.2025
Program Mentor Associate
NxtWave Institute of Advanced Technology
04.2022 - 09.2025
Finance & Admin Executive
iB Hubs
01.2020 - 04.2021
Business Administration - BBA
Amrita Vishwa Vidyapeetham
Intermediate - undefined
Ahead National Institute of Open Schooling