DUKE NANAIAH

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

• KYC/AML/Compliance
• Screening
• Transaction Monitoring
• Reconciliation
• SWIFT
• Fircosoft

• Mashreq Global Network, Compliance Operations – Assistant Manager, 08/2022, Present, Developed strong working relationships with staff, fostering a positive work environment., Played a pivotal role in addressing non-compliance incidents, leading prompt investigations and resolution efforts., Achieved timely completion of regulatory filings by efficiently managing deadlines and documentation requirements., Enhanced overall compliance by streamlining internal processes and implementing best practices., Evaluated the effectiveness of current policies and procedures by soliciting feedback from employees, using insights gained to drive continuous improvement efforts in overall compliance management strategies., Developed dynamic training programs for employees to ensure adherence to industry regulations and legal requirements., Provided expert advice on regulatory matters, serving as a trusted resource for senior management decision-making processes., Maintained up-to-date knowledge of relevant laws, regulations, and industry trends to proactively identify potential compliance gaps or vulnerabilities., Streamlined incident management protocols, prioritizing swift response times while minimizing operational disruptions caused by non-compliance events., Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
• Mashreq Global Network, Team Leader (Corporate and Investment Banking Group), 07/2019, 08/2022, Ensure all KYC related Documents are completed before onboarding of any Corporate client, Perform Account Maintenance related activities on all existing corporate accounts, Opening Fixed Deposit as collateral for any investment product eg: Letter of Credit, Corporate Card, guarantee etc, Liaising with different departments within the Bank such as Treasury, Credit Team, Cash Management Team etc to ensure account maintenance is conducted based on the Bank Requirement, Conducting and sharing details for Account & GL reconciliation with the Corporate affairs team to understand Profit & Loss earned by each business Segment based on the rate offered on Income, Liaising with Treasury Team to ensure Interest is shared and the same is offered to the client, Monitored Corporate accounts to ensure they are operating as per KYC & Regulatory Requirement
• Brick&Bolt Inc., Lead – Sales and Operations, 01/2019, 03/2019, Managed a team of 10 outside sales professionals with over 100 lead generations, Reduced and controlled expenses by optimizing on-site work processes., Mentored junior team members to improve performance., Initiated programs that standardized training and increased efficiency by 20%, Promoted the company along with the founders at angel funding conferences, Evaluated employee performance, set goals, and developed improvement plans, Interviewed, hired, and trained new staff.
• J.P. Morgan Chase & Co., DC Coach and Backup Trainer, 2016, 12/2018, Coordinate and conduct small group and individual training sessions based on staff and organizational learning needs., Routinely evaluate business training needs and adjust staff development and educational programs., Develop and manage tracking and reporting progress on training progress., Scheduled and taught daily internal classes to groups of 15+ employees., Identified and assessed training needs to determine gaps for further improvement on training materials and curriculum to better increase product knowledge and capabilities., Responsible for training new hires and providing effective coaching and feedback to make sure they are BAU on the production floor., Monitored and observed various work functions to determine post-training development needs., Conducted call monitoring and provided effective coaching to help staff provide excellent customer service.
• J.P. Morgan Chase & Co., Senior Fraud Prevention Specialist, 2016, 12/2018, Handled client accounts that were hacked and prevented funds from being misused by fraudsters., Effectively implemented fraud prevention measures to safeguard accounts from being accessed and misused by fraudsters., Effectively assisted onshore bankers in completing all KYC and compliance requirements as per banking norms., Successfully handled a team as the RTC (Relief Team Coach), was responsible for weekly coaching to individuals and implemented effective feedback when needed to improve individual performance, Awarded Employee of the month for February and March 2018 and Employee of the Quarter, was also awarded Site Champ for January 2018 and the Site Champ of the quarter 2018.
• HSBC Bank, International Case Manager, 2013, 03/2016, Assisted in the end-to-end journey of account opening for Premier Clients by being their VPRM (Virtual Premier Relationship Manager)., Completed analysis of transactional information to identify risk, trends, and potential wary activity., Performed the required KYC screenings on customers documenting the information obtained on the client's as required by global KYC procedures., Ensuring compliance with all AML laws, regulations, guidelines, written procedures; OFAC, CIP, KYC, customer/transaction monitoring., Effectively conducted AML /KYC formality reports on questionable accounts and transactions., Improved and implemented customer risk rating criteria with KYC management and procedure for both consumer and corporate customers., Assisted in the handling of informational requests submitted under the USA Patriot Act, Performed Sanctions screening and PEPs identification. Reviewed potential negative news hits across Global Client Management divisions., Liaised with clients, front office, credit, legal, technology, and operations as part of the KYC process., Contacted and researched clients in compliance with the U.S. Patriot/Anti Money Laundering Act, Engaged with business partners via video conference calls and discussed country-specific banking compliance issues on a weekly basis.
• INXS Mobile (TMOBILE Affiliate) (USA), Team Manager, 2007, 03/2010, Managed 15 customer service representatives and overlooked the overall performance of the branch and consistently achieved quotas for 2 years., Motivated and trained customer service representatives to provide the best customer satisfaction., Handled day-to-day customer inquiries and problems and provided the appropriate customer solutions., Met company requirements in maintaining a set outlook of the premises., Handled inventory and revenue management of the branch., Increased the overall profit margin of the branch by 40% in 6 months., Helped expand the company in New York and New Jersey and trained new sales executives and managers.

• Father's Name: C.S. Nanaiah
• Date of Birth: 02/06/81

• Awarded Employee of the month for February and March 2018 and Employee of the Quarter, was also awarded Site Champ for January 2018 and the Site Champ of the quarter 2018.

● MGN Extra Mile Award for the month of June 2019

● MGN Spot Award for the month of December 2019

● MGN Spot Award for the month of April 2020

● CEO Club Member for the Year 2021

Trade Based Anti Money Laundering

Played for School and College Soccer Team

Consistently participated in various City/State held Marathons

Part of the Cricket Team for the Compliance department in MGN