Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

SRAVAN KUMAR THUMBALAM

BANKING
Kurnool

Summary

A result-oriented Banking professional with 2 years of experience, targeting roles in Operations with an organization of high repute, offering a challenging work profile in Banking.

Overview

3
3
years of professional experience
2
2
Certifications

Work History

Cash Management Service Teller

DCB Bank
Kurnool
05.2023 - Current
  • Monitoring day to day transaction and customer request updating on KYC and other elements
  • Resolving complaints and issues effectively and in timely manner.
  • Primarily, improving business relationships with both clients and firms partnered with their employing company.
  • Proficiency in monitoring various banking operations and maintaining long-term customer relationships through provision of high quality service.
  • Strong communication & interpersonal skills with proficiency at grasping new technical concepts quickly and utilizing the same in a productive manner.
  • Maintaining deep knowledge of company products and services.
  • Building and maintaining strong relationships with prospective and existing clients.
  • Identifying client’s needs and requirements and proposing suitable solutions.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Promoted welcoming atmosphere in branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.

Assistant Manager 1

ICICI Bank
08.2021 - 06.2022
  • Used to Handle NRI Demat Account opening process.
  • Processed BSDA Accounts based on eligibility.
  • Processed Addition of Nominees to Demat accounts
  • Processed Service request for mobile number updating,address updating,Name changing.

Education

MBA -

Rayalaseema University
Kurnool, India
04.2001 -

Bachelor of Science - Statistics

ST Josephs Degree College
Kurnool, India
04.2001 -

High School Diploma -

Sri Chaitanya Jr College
Kurnool, India
04.2001 -

Sri Srija Em High School.
Kurnool, India
03.2013

Skills

Cash Handling

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Languages

English
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)

Certification

Certified in Insurance Regulatory and Development Authority of India(IRDA).

Timeline

Certified in Insurance Regulatory and Development Authority of India(IRDA).

11-2023

Cash Management Service Teller

DCB Bank
05.2023 - Current

Certified in Gold Valuation

05-2023

Assistant Manager 1

ICICI Bank
08.2021 - 06.2022

MBA -

Rayalaseema University
04.2001 -

Bachelor of Science - Statistics

ST Josephs Degree College
04.2001 -

High School Diploma -

Sri Chaitanya Jr College
04.2001 -

Sri Srija Em High School.

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