DURAI RAM P S
CHENNAI
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
12
12
years of professional experience
Work History
STATE HEAD
USDC GLOBAL PVT LTD
TAMILNADU
11.2023 - Current
- Developed strategies and plans for regional sales growth.
- Conducted regular market research to identify customer needs and preferences.
- Analyzed regional sales performance data to develop actionable insights.
- Established relationships with key accounts in the region through personal visits and phone calls.
- Implemented effective territory management techniques across the region.
- Maintained accurate records of all sales activities including leads generated and closed deals.
- Developed and managed regional sales program and market operations.
- Supported sales team members to drive growth and development.
- Used change methodologies to increase sales and led projects for increased productivity.
Manager
upGrad education pvt ltd
TAMILNADU, KERALA
06.2021 - 08.2023
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Monitored staff performance and addressed issues.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
Sales Manager
SBI CARDS
CHENNAI
02.2019 - 04.2021
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
- Conducted comprehensive relationship reviews to understand and develop solutions for client needs, partnering with specialists to resolve specific issues.
- Developed strategic plan for client relationships, proactively consulting with senior individuals and anticipating needs.
- Negotiated terms for management services and financing to close deals with hesitant clients and retain relationships.
- Monitored competitive and marketplace trends impacting client satisfaction to keep ahead of developments and implement response plan.
- Provided information on technology resources to improve client financial well-being.
- Analyzed competitors and market trends to facilitate business growth.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Developed or analyzed information to assess current or future financial status of firms.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
Area Business Manager
CIPLA LTD
South Tamilnadu
05.2014 - 12.2018
- Developed and implemented quality brand promotion and marketing techniques and improved brand awareness according to company expectations.
- Boosted market share with clearly defined drivers and tactics as well as strategic use of team capability and resources.
- Monitored sales competitor activity within designated areas and made appropriate adjustments and improvements.
- Implemented effective territory plans and leveraged available resources to effectively meet and exceed sales targets.
- Attended industry and promotional events to build networks and boost customer relationships.
- Executed brand and sales strategy to effectively demonstrate product value to key customers.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Supported sales team members to drive growth and development.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Developed and significantly grew assigned territory 70% within first year.
Medical Representative
MENARINI PHARMA
CHENNAI
08.2012 - 01.2014
- Demonstrated medical products to new and existing customers.
- Established and maintained professional relationships with medical professionals to promote lucrative business opportunities.
- Reviewed clinical data provided by employer to maintain latest industry knowledge and share with customers.
- Planned events to host special speakers for delivery of presentations to potential clients.
- Negotiated prices and set up contracts to finalize sales agreements.
- Responded promptly to customer calls and emails regarding product issues and complaints.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Education
BBA - Business Administration And Management
ANNAMALAI UNIVERSITY
TAMILNADU04.2014
Skills
- Project Management
- Staff Development
- Performance Evaluations
- Sales Techniques
- Complex Problem Solving
- Team Leadership
- Goal Setting
- Performance Tracking and Evaluation
- Key Accounts and Territory Management
- Brand Management
- Workforce Management
- Professional and Courteous
- Process Improvement
- Time Management
- Business Development
- Calm Under Pressure
- Decision Making
- Strategic Planning
- Business Analysis and Reporting
- Lead Generation
Timeline
STATE HEAD
USDC GLOBAL PVT LTD
11.2023 - Current
Manager
upGrad education pvt ltd
06.2021 - 08.2023
Sales Manager
SBI CARDS
02.2019 - 04.2021
Area Business Manager
CIPLA LTD
05.2014 - 12.2018
Medical Representative
MENARINI PHARMA
08.2012 - 01.2014
BBA - Business Administration And Management
ANNAMALAI UNIVERSITY
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