Durga Iyer

Dynamic HR leader with extensive experience at Tata Teleservices Ltd, specializing in Total Rewards and Talent Acquisition. Proven track record in enhancing employee engagement and optimizing performance management strategies. Adept at fostering strong employee relations and leveraging interpersonal skills to drive organizational success. Committed to delivering impactful HR solutions.

Date of Birth: 09/26/XX

Driving HR Excellence and driving key HR initiatives like Manpower Budgeting, Performance Appraisals, Organization Restructuring, Leadership Engagement, HR Transitions, Skill Assessment and Job Evaluations., Work closely with Leadership team and be a part of the Business reviews to understand dynamics of business and develop Business specific HR interventions to meet the changing needs of the business., Collaborating with the Business Leadership team in planning and developing the Annual Operating Plan, Headcount and Cost, Productivity/ Manning Norms, Organization structure to facilitate Hiring Plan and related budgets., Review and analyse Business unit data to identify trends and proactively recommend solutions to improve performance & talent retention., Driving the Business Level Gallup Action Planning for further cascade within the function., Responsible for strategizing and driving various HR Transformation Projects that impact Business and employees on a National level., Partner with the Region HR and other key stakeholders on the identification, escalation, risk mitigation and resolution of employee relations issues., Create and provide adhoc reporting, data management/tracking of key HR metrics., Drive and execute annual talent practices, including performance management, talent review, succession planning and promotion., Defining KSOs creation of role specific and cascading KRAs throughout the team., End-to-End Engagement matrix and Scorecard management., Drive the Engagement Survey (Gallup) for the year with periodic dipsticks., Derive Action Plans based on Engagement matrices and recommend solutions to Business Units., Drive the Culture of Rewards within the organisation., Talent Acquisition across verticals and Bands, Ensuring Critical position hiring as per SLAs., Ensuring offer vs joining =95% as per SLA., Vendor management., Vendor Evaluation, Drafting agreements and payouts., JD finalization and sharing the same with consultants., Increasing the usage of job portals, IJPs and employee references for closure of positions., Reviewing existing HR policies and providing amendments or facilitating new policies as desired., Creating proposals for Annual Compensation Review for Annual Increments and rewards., Working on Market Benchmarks and compensation processes., Application of Hewitt/EY Point factor-based job evaluation to each role in the organization.

• 18+ years rich experience in Corporate and Business HR across HR value chain- areas of expertise include Total Rewards, Talent Acquisition, Talent Management, Performance Management, Talent Engagement and HR Operations.
• Adept at people management, maintaining healthy employee relations, handling employee grievances thus creating an amicable & transparent environment.
• Skilled in handling large workforces in terms of payroll, operational issues, ensuring timelines with respect to project driven recruitment, active participation in initiating measures for the benefit of people in the organization.
• An effective communicator with exceptional Interpersonal Skills.