DURGA PRASAD G
Bangalore
Summary
Currently working as Senior Site Reliability Engineer at Smarsh India, I support the Digital Safe product by optimizing and maintaining high-performance infrastructure to ensure availability, reliability, and scalability for mission-critical applications. I have a strong track record of reducing operational costs, improving system reliability, and driving automation to streamline processes. My expertise includes proactive monitoring, incident management, and cross-functional collaboration to deliver resilient and efficient infrastructure solutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Site Reliability Engineer
Smarsh India
01.2022 - Current
- Handling incidents to minimize service disruptions, conducting root cause analyses (RCAs), and applying corrective actions to prevent recurrence
- Analyzing application performance, improving resource utilization, and removing bottlenecks
- Setting up monitoring systems and alerts to detect issues proactively
- Maintaining thorough documentation of systems, processes, and incident responses
- Monitoring and maintaining system uptime by implementing failover strategies
- Regularly assessing systems, identifying areas for improvement, and refining processes
Sr Implementation Engineer
Autonomy
01.2017 - 12.2022
- Worked in upgrading infrastructure from old CentOS/hardware to newer CentOS/hardware as part of next-gen readiness program
- Managed deployments of new hardware, application code, and configuration/data transfers within customer-defined maintenance windows
- Executed service-impacting maintenances for CentOS cutovers (KVM) across multiple Digital Safe components
- Conducted critical application and infrastructure cutovers, with each project spanning 8–10 weeks
- Delivered decommissioning of infrastructure and data, including secure data destruction and Certificate of Destruction (COD) delivery to customers
- Completed service-impacting changes with no customer downtime
Associate Project Manager
Autonomy
01.2014 - 12.2017
- Established and operationalized the Professional Services/Operations team by transitioning the Digital Safe Audit Services Team from the US to India
- Set benchmarks for Key Result Areas (KRAs) and Key Performance Indicators (KPIs)
- Created, submitted, and delivered audits based on client requirements
- Project-managed the setup of a media delivery data center for APAC from India
- Engaged with the Product Management team on product roadmap discussions
Senior Technical Solutions Consultant
Autonomy
06.2012 - 01.2014
- Managed LiveVault product designed to provide solution and manage service that provides online backup, recovery
- Connected Backup SaaS products handled initiated in India, and we successfully improved the product to reach greater efficiency
- Managed both the products were Enterprise Data Backup and Disaster Recovery Solutions
Technical Solutions Consultant
Microland
06.2010 - 05.2012
- Provided comprehensive backup and disaster recovery support to enterprise clients
- Assisted clients in configuring, deploying, and managing backup solutions
- Troubleshot and resolved backup and recovery issues
- Supported diverse virtualized and physical environments
Education
B.E - Information Science
Revanna Siddeshwara institute of technology
01.2009
Skills
- Linux/Unix (CentOS, Ubuntu)
- Windows
- Python
- Shell
- AWS (Basic)
- Dockers
- Grafana
- ELK stack (Elasticsearch, Logstash, Kibana)
- Service Level Objectives (SLOs)
- Root Cause Analysis (RCA)
- Incident response
- MySQL
- PostgreSQL
- Git
- GitHub
- Jira
Certification
Red Hat Certified System Administrator
Timeline
Senior Site Reliability Engineer
Smarsh India
01.2022 - Current
Sr Implementation Engineer
Autonomy
01.2017 - 12.2022
Associate Project Manager
Autonomy
01.2014 - 12.2017
Senior Technical Solutions Consultant
Autonomy
06.2012 - 01.2014
Technical Solutions Consultant
Microland
06.2010 - 05.2012
B.E - Information Science
Revanna Siddeshwara institute of technology
Similar Profiles
JANMEJAY BARALJANMEJAY BARAL
Product Owner at Smarsh India Pvt. Ltd.Product Owner at Smarsh India Pvt. Ltd.
Shailesh KowtalShailesh Kowtal
Delivery Software Engineer at Smarsh India Pvt LtdDelivery Software Engineer at Smarsh India Pvt Ltd
Jayabharath Reddy NJayabharath Reddy N
Senior Database Reliability Engineer at SMARSH INDIA PRIVATE LIMITEDSenior Database Reliability Engineer at SMARSH INDIA PRIVATE LIMITED