Durga Prasad M

Part of team to design and implement highly redundant and available Express route connectivity from premise to Azure Cloud.

Successfully implemented express route connectivity in multiple regions.

• Displayed sound understanding of standard networking protocols, virtual networks and load balancing.
• Identified and remediated single points of failure and security risks.
• Defined cloud architecture for both hybrid and non-hybrid cloud solutions.
• Collaborated with development and operations teams to develop practical automation solutions and custom modules.
• Researched and understood emerging technologies and end-user needs.
• Interfaced directly with customers, stakeholders and end-users regarding capability architectures, requirements use cases and stories to derive, develop and decompose next-cycle updates and specifications.
• Developed specifications, drawings and engineering artifacts and reports.
• Developed and documented system security authorization boundaries for cloud-based solutions and client applications within cloud service.
• Provided solution designs to meet system strategies, capabilities and technologies and to respond to current and future business requirements.
• Partnered closely with technical stakeholders to implement security, operational, compliance and privacy-related controls as part of cloud blueprints.
• Provided architectural leadership and guidance to technical teams to deliver robust, highly scalable and cost-effective solutions.
• Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.

• Have to work closely with sales and account team on customers’ RFPs
• Work on customers’ RFPs and provide technical documentation
• Have to provide relevant cloud technologies (Azure) that customers can use for their requirements based on RFPs
• Have to work closely with Microsoft’s architect team on technical documentation
• Need to manage and attend everyday calls with the sales, account and architect teams on project updates
• Need to work on critical government and other customers RFPs to provide the technical documentation for their azure deployments
• Job roles & responsibilities at Mindtree limited:
• Client: Microsoft, CSS Azure Networking Team.

• Team: PCOE (Process center of excellence)

• Part of Azure CSS networking team as a support engineer and worked on Azure Networking products (VNET, Express route, VPN, DNS etc..)
• Worked on Azure support requests which are raised by the customers
• Need to prioritize the support requests and provide technical solution on priority
• Worked on connectivity and performance issues in Azure Networking POD
• Had expertise in resolving connectivity and performance issues
• Need to reach TA and PTAs for any technical assistance in resolving the support requests
• Need to raise ICMs if any assistance required from backend team
• Worked on premium networking queue on weekends.

• Handled 8-12 CSS engineers on their day-to-day tasks
• Monitor support requests’ queue and prioritize assigning the support requests based on severity
• Provide technical assistance to support engineers on resolving the support requests at earliest
• Worked closely with PTAs for technical assistance whenever struck in getting the resolution to support requests
• Need to raise ICMs if any assistance required from backend team
• Trained newly joined Engineers on Azure Networking products
• Collaborated with other pods (VM, AD, Windows) for assistance from their respective teams
• Part of Swarming teams which had multiple teams to collaboratively work on support requests
• Handled customers’ escalations and provided solutions
• Worked

• Azure Networking
• Client: Microsoft Corporation, Team: Azure Networking CSS team.

• Job roles & responsibilities at Walmart:
• Managing Walmart.com’s cloud infrastructure, managing entire azure cloud networking resources
• Monitoring 100+ Azure Express route circuits (including gateways) and 20+ Express route direct ports
• Adding new ER circuits and connections based on application teams’ requirements
• Implement dashboards using Grafana and Prometheus
• Work with application teams to migrate workloads from on premises to cloud
• Work on process automation
• Job roles & responsibilities at Zensar:
• Implemented Azure backup for the virtual machines
• Implemented Disk Encryption for Azure VM Disks
• Implementing Azure Ad connect sync from on premise to Azure AD
• Monitor unutilized resources in Azure, implement cost effective infrastructure
• Monitor Azure Defender Security inputs and implement them on Azure Infrastructure
• Procuring Desktop Central (Manage Engine) application for Patch and update managements
• Implemented Automation Account for update management (patches & security updates)
• Implementing Terraform deployments of Azure Infrastructure
• Work on Group policies for Azure Virtual Machines
• Work on Azure Host pools and AVD (Virtual Desktops) based on the requirements
• Job roles & Responsibilities at Infoview systems:
• Procured ITARIAN application for on premise and cloud Virtual Machines, Network devices patch and update management operations
• Implemented cost effective storage services in Azure
• Microsoft – Process center of excellence team (1-Mar-2021

• Infoview systems since 24Th August 2021