Durga Saravanan
Document Specialist
India
Summary
Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Senior Associate
Wipro Technologies
Chennai, Tamil Nadu
06.2019 - Current
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Assigned tasks to lower-level personnel based on qualifications and skills set.
- Trained and supported new team members, maintaining culture of collaboration.
- Worked varied hours to meet seasonal and business needs.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Provide high quality, real-time assistance to Clients in support of their projects and analyse scientific or technical documents, including previously granted patents .According to the stages we should upload in corresponding position and ensure timely work with in the TAT expires and provide the error free work. Auditing the reports done by the uploders and quality checking the reports
Document Speaclist
R R Donelley
Ch, Tamil Nadu
08.2016 - Current
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Assigned tasks to lower-level personnel based on qualifications and skills set.
- Trained and supported new team members, maintaining culture of collaboration.
- Worked varied hours to meet seasonal and business needs.
- Identified issues, analyzed information and provided solutions to problems.
- Collaborated with team members to achieve target results
- Provide high quality, real-time assistance to Clients in support of their
- projects. Responsible for word processing, editing and formatting of documents according to their
- Template in a variety of software. Ensures timely delivery of accurate output and completing all
- Assigned jobs as per committed time, in an accurate and client specific manner
Education
SSLC -
Gill Adarsh Matriculation Higher Secondary Schoo
Royapettah 06.2010 - 04.2011
HSC - Accounts
Gill Adarsh Matriculation Higher Secondary Schoo
Royapetah 06.2012 - 04.2013
Master Of Business Administration - Accounting And Finance
Madras University
Chepauk 12.2020 - 05.2022
B. Com - Accounting And Business Management
JBAS College For Woman
Teynamper 06.2013 - 05.2016
Skills
Financial Management
New hire training
Performance improvement
Customer service orientation
Timeline
Master Of Business Administration - Accounting And Finance
Madras University
12.2020 - 05.2022
Senior Associate
Wipro Technologies
06.2019 - Current
Document Speaclist
R R Donelley
08.2016 - Current
B. Com - Accounting And Business Management
JBAS College For Woman
06.2013 - 05.2016
HSC - Accounts
Gill Adarsh Matriculation Higher Secondary Schoo
06.2012 - 04.2013
SSLC -
Gill Adarsh Matriculation Higher Secondary Schoo
06.2010 - 04.2011