Durga Bagya Nayaki K

Project: Citi - OnePay eXel OBPM [Feb2024 - Current]

• Created, maintained and executed automation test scripts using Selenium WebDriver, Java and TestNG framework.
• Collaborated with developers to resolve technical issues during the development phase.
• Created Test Sanity suite for Tanzania office and received appreciation from Senior Management team on implementing Sanity status report within short span of time.
• Taken part of Test automation team for TZ, Kenya and MassPay countries.

Project: Citi - Payments. Core ACH Services [Mar2023 - Jan2024]

Developed and implemented software solutions to improve system performance and scalability.

• Collaborated with technical teams to design, develop, test, deploy and maintain applications.
• Optimized existing systems through refactoring code or introducing new technologies.
• Created automated unit tests to ensure quality assurance of applications before deployment.
• Analyzed system performance metrics such as response time, throughput rate, memory utilization to ensure quality standards are met.

• Prepared action plans for problematic processes and assets
• Developed planning criteria for integrating and enabling new technologies
• Received appreciation from client and peers on handling test data management in standard form
• Received 'Rise and Shine' award from Leadership team for exceptional performance & accountability in Citi Commercial Bank Automation.

Project: Scivantage Maxit Cost Basis Management[Jan2018 - Mar2021]

• Monitored system performance, analyzed data trends, and generated reports to identify areas of improvement.
• Provided technical support for operations teams on complex issues related to system design and operation.
• Managed multiple projects simultaneously while monitoring progress against established deadlines.
• Act as a Lead technical support and received appreciation from clients on meeting SLA on time for critical batches like tax reporting, Year start/end batches.

Project: Scivantage Maxit Cost Basis Management[Dec2015 - Jan2018]

• Analyzed system requirements to create test cases.
• Tracked test reports and failures determined by root cause data trends.
• Provided technical advice to improve quality of engineering practices
• Developed and maintained test and evaluation strategies for testing to show operational readiness and suitability with planned project decision points.

Project: Scivantage Maxit Cost Basis Management[May2015 - Dec2015]

• Created detailed test cases and scripts based on business requirements.
• Reviewed user stories, designs and requirements documents for accuracy of information.
• Identified software defects and reported them in bug tracking systems.
• Evaluated data sets from multiple test implementations to determine and account for standard variance in test results
• Documented integration issues and vulnerabilities and outlined improvement recommendations.