DURGA MADHURI MANDALAPU
Vijayawada
Summary
Results-driven Operations Officer with expertise in Quality assurance and Credit analysis.Proven ability to enhance operational efficiency through effective decision making.Skilled in generating insightful reports and implementing standard operating procedures,ensuring compliance and driving performance improvements.Adaptable and proficient in multi-tasking within dynamic environments.
Overview
9
9
years of professional experience
Work History
Operations Officer
HDFC Bank Ltd.
VIJAYAWADA
06.2021 - Current
- Executed comprehensive quality checks on First Disbursement loans, ensuring regulatory compliance.
- Generated detailed reports analyzing quality performance and identifying improvement trends.
- Analyzed historical and current financial data using KPIs to evaluate business performance.
- Performed income analysis to pinpoint primary income sources and profitability drivers.
- Assessed customer repayment capabilities and established IIR based on financial capacity.
- Implemented standard operating procedures to ensure operational consistency.
Analyst
NSPIRA Management Services Pvt Ltd
VIJAYAWADA
12.2016 - 03.2020
- Collaborated with cross-functional teams to streamline process improvements.
- Developed comprehensive reports to support decision-making processes.
Education
MBA - Finance
KL University
Vijayawada09-2024
B.Com - General
Acharya Nagarjuna University
Vijayawada12.2012
Skills
- Adaptability
- Multi-tasking
- Decision making
- Team leadership
Personal Information:
DOB: 25/06/92.
Languages:Telugu,English.
Marital status:Married.
REFERENCES:
- Krishna Mohan V-Dy.Vice President, HDFC Bank ltd,VIJ,Contact:9885369060.
- Chakradhar S-Vice President,HDFC Bank ltd,VIJ,Contact:9963055599
Timeline
Operations Officer
HDFC Bank Ltd.
06.2021 - Current
Analyst
NSPIRA Management Services Pvt Ltd
12.2016 - 03.2020
MBA - Finance
KL University
B.Com - General
Acharya Nagarjuna University