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Results-oriented IT professional with over 14 years of experience, including 6+ years as a QA Manager, 4 years as a QA Lead, and 4 years as a Test Analyst. Successfully led teams of 15 QAs on MARS projects, overseeing pre-release, release, and post-release activities for 30+ releases while resolving hundreds of end-user issues. Demonstrated expertise in testing web and client/server applications, with strong skills in cross-browser and device-based testing. Proficient in Black Box, Regression, System, and User Acceptance Testing, as well as automation tools like Selenium, Cypress, and RestAssured using Java and JavaScript. Experienced in REST API testing using core Java and tools like Postman and SOAPUI. Familiar with back-end testing in Oracle and SQL Server, bug tracking in JIRA, and Continuous Integration with Jenkins. Possess a strong understanding of SDLC, STLC, and the Bug Life Cycle. A collaborative team player with excellent communication skills, open to innovative tools-based solutions, including recent POCs on Playwright and Cypress. Proven track record of developing automated test sets using Selenium and Python, resulting in a 40% decrease in manual testing time. Identified and reported over 300 software defects through comprehensive testing, enhancing user experience by 25%. Implemented a continuous integration system with Jenkins, reducing deployment time by 50%. Collaborated with development teams to resolve issues, reducing defect resolution time by 20%. Coordinated with cross-functional teams to implement bug fixes, reducing release cycle times by 30%. Managed a team of 8 QA analysts and improved the team's bug detection rate by 30%. Developed a comprehensive QA reporting system increasing defect detection by 35%. Introduced a risk-based test strategy methodology achieving a 20% reduction in UAT efforts. Coordinated with cross-functional teams resulting in a 40% reduction in reported software defects.

Seeking a senior leadership role in Quality Engineering or QA Management where I can leverage my experience in automation, CI/CD-based quality gates, release certification, and customer-defect prevention to build scalable, high-impact quality systems and lead teams toward predictable, production-ready software delivery.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


  Heading QA and Testing team at Rakuten India Pvt Ltd in Bengaluru, India, Rakuten is Japanese E-Commerce and technology giant with services in cloud, retail, fashion, fintech and AI.
  14+ years of experience in Software Quality Assurance and Digital Product Assurance with proven track record in increasing productivity, quality, and customer satisfaction.
  Extensive experience in QA Engineering Practices, TCoE and Test Delivery Management of highly complex engagements, which includes QA Advisory, RFP, RFQ, Services Offerings, Pre-sales, Test Strategy, Test Plan, Roadmap, Delivery excellence (TCoE), Solutions, QA Environments, Capabilities, Business case & ROI, Big picture, Vision, PoV, Assessment, Process improvement.
  Experience in Setting-up E2E testing infrastructure and Delivery for cloud infrastructure, which includes Automation Tools management, Test Data, Developing Process, Template, Standards, Best Practices, solutions, PoC, framework, Due- Diligence, Requirement analysis, TDD, BDD, Testing types – Unit, Functional & Non-Functional Testing, Planning, Effort Estimation, Resource management.
  Experience in automation testing tools like JUNIT, TestNG, JMeter, Selenium, Cypress, SoapUI, REST Assured API, Postman, Test management tools JIRA/Confluence, Xray, TestRail
  Results-oriented mindset with extensive experience in both automated and manual testing, ensuring rigorous testing for high-quality outcomes.
  Held roles as Test Release Manager, Agile Test Manager, and Test Lead, showcasing strong leadership, team building, and stakeholder management skills.


Durgesh Singh

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QA Manager

Sr. Test Engineer

Test Engineer

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Post Graduate Diploma in IT (PGDIT) -

B.Sc. - Computer Science

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QA Manager

Sr. Test Engineer

Test Engineer

B.Sc. - Computer Science

Post Graduate Diploma in IT (PGDIT) -

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