Dushyant Rai
Bengaluru
Summary
Accomplished data scientist with nearly 11 years of experience in machine learning, GenAI, NLP, data analysis and statistics, delivering end-to-end data solutions for SaaS and Fintech industries. Known for driving impactful results through close collaboration with cross-functional teams—including business stakeholders, engineers, and product managers—to tackle and resolve complex business challenges
Overview
11
11
years of professional experience
Work History
Principal Data Scientist
Zoominfo
Bengaluru
06.2024 - Current
- AI Support Agent: Designed an AI-driven support ticket system using RAG frameworks to facilitate responses from past information and knowledge-base
- Implemented a scalable framework to identify duplicate accounts and assess customer propensity through ML models, utilizing firmographic attributes.
- Outlined project initiatives, communicated with stakeholders, and liaised with product managers and the platform team for successful implementation
Staff Data Scientist
Freshworks Inc
Bengaluru
07.2021 - 06.2024
- Worked on various structured and unstructured data of CRM to build business insights for B2B business
- Project delivered - deal insights, account scoring, contact email sentiment & intent. Deal insights and email sentiment being actively used by 1500+ customer
- Utilized Gen-AI to develop landing pages for customers, featuring account and contact summaries.
- Collaborated closely with product and business teams to understand the problem statement, and used data science to improve the features of the product.
- Formulated comprehensive evaluation criteria to measure ML model performance in both real-time and development environments, ensuring robust monitoring, continuous optimization, and alignment with business objectives
- Filed a patent with USPTO, Label biasing Using Interpolation, Application no. 18/510,514. Also, promoted from Lead DS to Staff DS
Manager
StateStreet Global Advisors
Bengaluru
03.2018 - 07.2021
- Set-up a prolific R&D team of four data-science professionals (mostly from IITs, ISI and IISc) from scratch for Active Quantitative Equity business of SSGA India; played lead role in hiring and mentoring
- Delivered close to twelve initiatives, including ML-based projects and data analysis POCs.
- Used NLP based to extract long term Sentiment from earnings call transcripts
- Spearheaded initiative for building tools for monitoring and diagnostics of signals
- Received a spot award from CEO for contribution to firm for successfully completion of key projects on his visit to India, 2019
Data Scientist
Blackrock
Gurgaon
12.2015 - 03.2018
- Projects owned - Extracting actionable and investable insights from LSE Limit Order Book, futures Tick data and Monthly herding behaviour
- Processed (~30TB) of data using apache Pig on Hadoop for feature engineering
- Trained models using Gradient Boosting and PCA-Linear Regression, followed by deployment in a live environment, with ongoing monitoring and maintenance
Analyst
Nomura
Mumbai
07.2014 - 12.2015
- Implemented HMMs (Kalman-Filter) and regression models to derive insights on fixed income instruments such as currency options
Education
Master of Science - Quantitative Economics
Indian Statistical Institute
New Delhi, India05-2014
B.Tech + M.Tech -
Indian Institute of Technology
Kharagpur, India05-2012
Skills
- Machine learning
- Natural language processing
- Neural networks
- Deep Learning
- Gen-AI and LLMs
- SQL, Python, PySpark
- Predictive modeling
- Probability and Statistics
- AWS, Azure
- Team Building and Leadership
Timeline
Principal Data Scientist
Zoominfo
06.2024 - Current
Staff Data Scientist
Freshworks Inc
07.2021 - 06.2024
Manager
StateStreet Global Advisors
03.2018 - 07.2021
Data Scientist
Blackrock
12.2015 - 03.2018
Analyst
Nomura
07.2014 - 12.2015
Master of Science - Quantitative Economics
Indian Statistical Institute
B.Tech + M.Tech -
Indian Institute of Technology
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