Summary
Overview
Work History
Education
Skills
Certification
Declaration
Extra-Curricular Activities
Roles and Responsibilities: -
Summer Tranning
Personal Detail
Timeline
Generic
Dushyant Trivedi

Dushyant Trivedi

Jaipur

Summary

Motivated Branch Manager experienced in managing branch operations within Financial Services Sector. Achieved revenue targets through effective team management and client servicing strategies. Focused on driving business development while ensuring high levels of client satisfaction.

Overview

1
1
Certification
14
14
years of professional experience

Work History

Branch Manager-

IDFC first Bank ltd.
04.2026 - Current

Deputy Branch Manager- Chief Manager (Retail Banking)

IDFC first Bank ltd.
04.2022 - 03.2026

Branch Operation Manager- Senior Manager (Retail Banking)

Kotak Mahindra Bank
10.2018 - 03.2022

Customer Service Officer - Deputy Manager (Retail Banking)

Axis Bank Ltd
10.2012 - 09.2018

Education

M.B.A. -

A.I.E.T Kukas
Jaipur
01-2012

B.B.A. -

S.I.M.C.S
Jaipur
01-2010

12th -

Manglam School
Jaipur
01-2006

10th -

Subhodh School
Jaipur
01-2003

Skills

  • Retail banking
  • Branch operations
  • Core banking
  • Transaction processing
  • Financial software proficiency
  • Compliance monitoring
  • CRM systems
  • Account servicing
  • Customer service
  • Customer engagement
  • Advanced digital literacy
  • Results-driven leadership
  • Strategic problem-solving
  • Business communication
  • Team collaboration
  • Business communication
  • Team collaboration
  • Team collaboration

Certification

  • IRDA Module
  • NISM (VI) Depository
  • NIMS Mutual Fund

Declaration

I hereby declare that particulars given above are true & complete to the best of my knowledge & belief & I will prove an asset to your organization. (Dushyant Trivedi) PLACE: JAIPUR DATE

Extra-Curricular Activities

  • Participated in Debate, presentation (PPT) competition in college.
  • Co-ordinator of all events in college.
  • Active participate in games at School level, Jaipur.

Roles and Responsibilities: -

  • Business Development & Customer Relationship Management:
  • Responsible for providing financial solutions to the Prime customers and ensuring value added services.
  • Responsible for increasing liabilities size of relationship via balances in accounts of existing customers and enhancing customer profitability by capturing larger share of wallet.
  • Responsible for deepening the existing relationships by cross selling of Bank's products and Services/ third party investment products.
  • Increasing customer engagement through other non-investment products like Forex Cards, Forex Inward/outward Remittances, Loans, etc. to the new and existing customers
  • Ensuring that the customers are sufficiently educated/ leveraged on the best financial solutions.
  • Operations Management:
  • Ensure compliance with Banking rules, Regulations- & Procedures and Adherence to KYC guidelines and clean note policy. Ensure outstanding rating in Audit.
  • Managing operations and welcome desk operations and team handling.
  • Co-ordination with customer on daily basis and solve their queries.
  • Well versed in Fincale operating System.
  • D-Mat Operations, FDOD operation, CASH management.

Summer Tranning

  • Organization: Ambuja Cement Limited
  • Duration: 45 days
  • Location: Jaipur (Rajasthan)
  • Title of Study: Logistic Practice in Cement Industries.
  • Title : Analysis Of Stock Market

Personal Detail

  • FATHER'S NAME : Mr. Mahesh Kumar Trivedi
  • MOTHER'S NAME : Late Mrs. Suman Trivedi
  • Maritial Statsu: Married
  • Date of Birth : 16/dec/1989

Timeline

Branch Manager-

IDFC first Bank ltd.
04.2026 - Current

Deputy Branch Manager- Chief Manager (Retail Banking)

IDFC first Bank ltd.
04.2022 - 03.2026

Branch Operation Manager- Senior Manager (Retail Banking)

Kotak Mahindra Bank
10.2018 - 03.2022

Customer Service Officer - Deputy Manager (Retail Banking)

Axis Bank Ltd
10.2012 - 09.2018

M.B.A. -

A.I.E.T Kukas

B.B.A. -

S.I.M.C.S

12th -

Manglam School

10th -

Subhodh School
Dushyant Trivedi