Dustin Catron
Muncie
Summary
Enthusiastic and driven individual with strong interpersonal and leadership skills, who is seeking a Resident Assistant position. Highly eager to help support students/residents, create a positive community atmosphere, and learn essential skills in resident life and conflict resolution.
Overview
3
3
years of professional experience
Work History
Manager
The Big Dipper
Crawfordsville
2024.06 - 2025.08
- Supervised daily operations and maintained workflow efficiency in a fast-paced environment.
- Trained new employees on customer service techniques and product knowledge.
- Managed inventory levels and ordered supplies to meet business demands.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Associate
Walmart
Crawfordsville
2024.10 - 2025.03
- Collaborated with team members to maintain store organization and cleanliness.
- Operated cash register efficiently during busy shopping hours.
- Stocked shelves with merchandise and ensured proper product placement.
Cashier
The Big Dipper
Crawfordsville
2022.06 - 2024.06
- Processed customer transactions efficiently at a busy ice cream parlor.
- Collaborated with team members to ensure smooth operation during peak hours.
- Resolved customer inquiries and complaints with professionalism and patience.
Restaurant Waiter
Maxine's on Green
Crawfordsville
2023.10 - 2024.03
- Managed guest inquiries and resolved concerns promptly and professionally.
- Delivered outstanding customer service in fast-paced dining environment.
- Took and processed orders accurately using point-of-sale system.
Education
Bachelor of Science - Biology
Ball State University
Muncie, IN2029-05
High School Diploma -
Western Boone Jr. Sr. High School
Thorntown, IN2025-05
Skills
- Customer service
- Team collaboration
- Employee training
- Team leadership
- Effective communication
- Problem resolution
- Policy and procedure development
- Decision-making
Affiliations
Key Club - Thorntown, IN (2021-25)
Timeline
Associate
Walmart
2024.10 - 2025.03
Manager
The Big Dipper
2024.06 - 2025.08
Restaurant Waiter
Maxine's on Green
2023.10 - 2024.03
Cashier
The Big Dipper
2022.06 - 2024.06
Bachelor of Science - Biology
Ball State University
High School Diploma -
Western Boone Jr. Sr. High School