Dustin Jones
Lafayette
Summary
Dynamic Sales Account Manager with over 6 years of experience driving sales growth and enhancing client relationships. Proven expertise in developing strategic sales plans and collaborating with marketing teams to boost customer satisfaction. Skilled in team leadership and communication, ensuring exceptional service and performance. Committed to delivering high-quality service and consistently achieving results that benefit both clients and businesses.
Overview
7
7
years of professional experience
Work History
Member Service Advisor
Planet Fitness
05.2025 - 09.2025
- Take Prospective members on tours of the facility
- Educated new members on gym policies, equipment usage, and membership benefits.
- Assisted members with inquiries, ensuring exceptional customer service and satisfaction.
- Maintained accurate records of member accounts, ensuring data integrity and confidentiality.
Sales Account Manager
Johnson Brothers of Indiana
03.2023 - 11.2024
- Managed over 50 client relationships to drive sales growth
- Developed and executed sales plans to exceed monthly targets
- Collaborated with marketing team to enhance both client and supplier satisfaction
- Reconciled payments received with outstanding invoices
- Staying up-to-date on industry trends, competitor activities, and market changes to provide valuable insights to clients
Assistant Manager
GameStop
03.2019 - 02.2023
- Insured all daily store operations were fulfilled
- Supervised inventory management, including receiving, stocking, and shipping defective merchandise
- Oversaw the hiring process, trained new hires, and ensured an increase in retention rate
- Analyzed performance of staff to ensure sales performance growth
Education
Bachelor of Arts - Musical Theatre
West Virginia University
Morgantown, WV06.2021
Skills
- Customer Support
- Problem-solving
- Time management
- Multitasking
- Calm and professional under pressure
- Teamwork and collaboration
- Team leadership
- Dependable
Hobbies and Interests
Singing, Guitar, Recording Music, Game Mastering, Physical Training, Streaming
Timeline
Member Service Advisor
Planet Fitness
05.2025 - 09.2025
Sales Account Manager
Johnson Brothers of Indiana
03.2023 - 11.2024
Assistant Manager
GameStop
03.2019 - 02.2023
Bachelor of Arts - Musical Theatre
West Virginia University