Detail-oriented Account Manager with 4 years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections. Also have good knowledge in MS Office, Tally ERP9 & Prime, Marg Software and other accounting related software.
1. Ensured all cashier activities began with a greeting, introduction, reconfirmations, and proper closure with each customer. Maintained positive cashier-customer interactions throughout the day.
2. Store Statutory Compliance & Process Adherence. Internal/External Audit Score. Zero compliance issues for government departments.
3. Handled periodic reports and coordinated with headquarters to ensure timely submission of all reports.
4. Analysis of sale, GSS, and Cost Control, and improve store performance. Tracking Receivables. Zero customer issues regarding GSS or other documents.
5. Ensured smooth Billing Process resulted in Zero Difference in Collection.
6. Optimized inventory management by achieving zero stock, reducing cash shrinkage, and minimizing melting loss to less than 0.5%. Regularly conducted physical verification and analyzed stock and sales data trends for strategic business enhancement on a weekly and monthly basis.
7. Streamlined daily end-of-day process by reconciling MOP, store banking, and customer transactions.
8. Timely payment and booking of store expenses as per guidelines, resulting in zero difference in petty cash.
9. Corrected inventory movement and billing in outdoor exhibitions according to guidelines
10. Ensured timely delivery of repair items to the showroom based on customer timelines.