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D Vincent Joy
Regional Business Head | SCM Logistics Operations
Chennai,TN
Summary
Dynamic operations leader with extensive experience at Gogovan India Pvt Ltd, skilled in securing favorable agreements and driving business growth initiatives. Proven track record in vendor performance review and strategic business planning, enhancing operational efficiency and customer satisfaction. Adept at problem-solving and managing budgets to maximize profitability.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Vendor Management Commercial Procurement
Gogovan India Pvt Ltd
02.2024 - Current
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Built relationships with clients to establish new contracts.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Negotiated contracts with suppliers, securing favorable terms that resulted in significant cost savings.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Negotiated favorable terms with suppliers to reduce costs and improve profit margins.
- Managed vendor contracts to ensure compliance with legal and company standards.
- Developed and implemented vendor evaluation system to ensure product quality and reliability.
- Conducted regular reviews of vendor performance to maintain high service standards.
- Drove operational efficiency by optimizing supply chain logistics.
- Facilitated training sessions for new hires on vendor management best practices.
- Enhanced vendor reputation with timely delivery and accurate order fulfillment.
- Negotiated prices, terms of sales and service agreements.
- Implemented P2P SRM PR & PO
- Implemented Contract Management and Procurement Policy (FRC) Selection process and Onboarding Qualification
Regional Business Manager -FTL B2B
Gogovan India Pvt Ltd
02.2023 - Current
- Implemented data-driven decision making to monitor KPIs, adjust tactics, and achieve ambitious sales targets.
- Leveraged knowledge of local markets effectively positioning our products against competitors.
- Analyze sales data to identify trends and opportunities for improvement,
- Preparing for RFI|RFQ|RFP RFT
- Expanded the regional market share with targeted customer acquisition strategies and strategic partnerships.
- Managed supply and equipment inventory for business according to forecasts and needs.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Enhanced customer satisfaction rates through exceptional account management and prompt resolution of issues.
- Aggressively pursued new business opportunities leading to increased revenue generation within the region.
- Negotiated favorable contract terms with key suppliers, securing cost savings without compromising quality or delivery times.
- Streamlined operations by identifying inefficiencies, implementing process improvements, and reducing costs.
- Conducted thorough market research to identify potential growth areas and stay ahead of industry trends.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Operations Manager SCM- FTL B2B & B2C
Gogovan India Pvt Ltd
02.2022 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers
- Monitor quality, quantity, delivery times, and transport costs Negotiate rates and contracts with transportation and logistics providers
- Ensure carrier compliance with company policies or procedures for product transit or delivery
- Review impact of logistics changes, such as routing, shipping modes, product volumes or carriers and report results to others
- Develop and implement operational policies and procedures for efficient operations,Enhance systems, processes, and best practices. Manage day-to-day
- Scheduling deliveries Inbound Outbound Transportation
- Support continuous improvement initiatives and identify inefficiencies and cost optimisation opportunities
- Recommend optimal transport modes, routes or frequency
Lead Logistics Coordinator - FTL B2B & B2C - E-Com
Ford Smart Mobility
06.2019 - 02.2022
- Evaluated performance metrics regularly to identify areas requiring attention or improvement within the logistics department.
- Coordinated cross-functional teams to ensure timely deliveries and improved customer satisfaction rates.
- Led continuous improvement initiatives within the logistics department, enhancing operational efficiency and accuracy.
- Maintained accurate records of all shipments and deliveries, supporting effective inventory management practices.
- Established Timely Order Processing Order Segregation Fulfillment Route mapping and Dispatch & Deliveries
- Streamlined logistics processes by implementing efficient tracking and monitoring systems, resulting in reduced delivery times.
- Negotiated contracts with third-party vendors for services such as packaging materials or additional storage space when required by fluctuations in demand patterns or seasonal changes in product offerings.
- Resolved complex logistical issues promptly, minimizing potential impact on business operations.
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Created reports to provide insights into logistics operations and performance.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Created and managed budgets related to logistics and transportation.
- Negotiated contracts to secure favorable rates and terms.
Senior Operation Executive - ETS | VRM | MIS
-CARZONRENT PVT LTD - KAM YAMAHA MOTOR INDIA
06.2016 - 06.2019
- Coordinated with stakeholders across various departments to align strategic priorities with operational realities effectively.
- Reported issues to higher management with great detail.
- Daily Schedule Planning
- Measuring OTA & OTD Performance
- Measuring Vendor Performance and Scorecard
- Backup and alternate schedule plan for the failure and not reported vehicles
- Ensuring and Measuring safety and quality compliance adherence through conducting regular audits
- Schedule management and TMS Dashboard Management
- Monthly Accruals and Vendor Payout MIS Preparation and Submission
- Adhoc Request execution and Revenue generation
- FRC Based fleet owner engagement for seamless operations
- LTR Based on Potential Fleet Onboarding
- Timely Supplier payout management
- Implemented Route Optimization and Cost analysis
Operations Executive - ETS
NTL India Pvt Ltd,
06.2014 - 06.2016
- Handled customer billing errors, researched issues in the system, and worked to resolve problems and inconsistencies.
- Tended to urgent correspondence to facilitate communication or resolution.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Leveraged meeting minutes to measure progress and accountability.
Supply Chain & Procurement - Apprenticeship
HCL Infosystems Limited
05.2009 - 06.2010
- Enabled more organized inventory system by cataloging company assets.
- Facilitated smoother communication channels by organizing regular team meetings.
- Production Support Inventory and Inshore Stock Management
- Actively Involved Multiple Pre production Testings (Paint Test, Drop Down Test, Heat test)
- Coordinates with Logistics team Dispatch Document clearance
- On time PO Released and Coordinates with In ward Raw Materials
- Coordinates with Outward Dispatch for FG
Education
MBA - Logistics And Supply Chain Management
Alagappa University
Karaikudi, India 04.2001 -
Bachelor of Science - Computer Engineering
SKP Engineering College
Tiruvannamalai, India 04.2001 -
High School Diploma -
Maruthi Poly Technic College
Salem 04.2001 -
Skills
Vendor performance review
Budget management
Stakeholder engagement
Distribution planning
Skilled in securing favorable agreements
Strategic business planning
Proficient in loading and unloading processes
Profit maximization initiatives
Problem-solving expertise
Competitive pricing development
Accurate payment reconciliation
Proficient in contract negotiations
Efficient logistical planning
Proficient in safe loading practices
Proficient in managing multiple tasks
Effective problem resolution
Cross-functional teamwork
Strong organizational skills
Payment handling
Customer onboarding
Business growth initiatives
Certification
Lean Six sigma Black Belt
Software
MS Package
Timeline
SCM Operations HUL
11-2024
Vendor Management Commercial Procurement
Gogovan India Pvt Ltd
02.2024 - Current
Lean Six sigma Black Belt
12-2023
Regional Business Manager -FTL B2B
Gogovan India Pvt Ltd
02.2023 - Current
Operations Manager SCM- FTL B2B & B2C
Gogovan India Pvt Ltd
02.2022 - Current
Lead Logistics Coordinator - FTL B2B & B2C - E-Com
Ford Smart Mobility
06.2019 - 02.2022
Senior Operation Executive - ETS | VRM | MIS
-CARZONRENT PVT LTD - KAM YAMAHA MOTOR INDIA
06.2016 - 06.2019
Operations Executive - ETS
NTL India Pvt Ltd,
06.2014 - 06.2016
Supply Chain & Procurement - Apprenticeship
HCL Infosystems Limited
05.2009 - 06.2010
MBA - Logistics And Supply Chain Management
Alagappa University
04.2001 -
Bachelor of Science - Computer Engineering
SKP Engineering College
04.2001 -
High School Diploma -
Maruthi Poly Technic College
04.2001 -