D.VINOD KUMAR
Team Lead MML Ops
Bangalore
Summary
Seeking a challenging and growth oriented position in the field of information technology also having the caliber of handling the people at all level as being a good team member
Multi-tasking Team Leader well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values.
Overview
15
15
years of professional experience
1
1
Language
Work History
System Support Eng
Nodes Technology
- Ensured smooth transitions during employee onboarding or offboarding processes by managing user accounts, permissions, and equipment setup
- Maintained detailed inventory records for all company-owned hardware assets, enabling accurate budgeting for future equipment purchases or replacements
- Managed regular system maintenance tasks, including updates, backups, and security checks to prevent data loss or breaches
- Reduced downtime for users by providing efficient remote and on-site support services
- Tracked problematic system errors by implementing various user support tracking metrics
- Maintained computer systems, installed and upgraded new systems
- Worked with various departments on integrating new processes for software and manual usage
Senior Systems Administrator
IIHT Ltd
- Reduced security incidents with proactive monitoring and timely patching of systems
- Provided technical leadership, mentoring junior team members in best practices for systems administration tasks
- Improved overall system performance by optimizing hardware and software configurations
- Performed network security design and integration duties
Team Lead MML Ops
Techademy
10.2022 - Current
- Championed continuous improvement initiatives that resulted in optimized processes leading to cost savings for the organization.
- Created detailed project plans outlining goals, timelines, resources, and budgets to ensure alignment with company objectives.
- Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Developed succession planning strategies to ensure continuity of leadership within the team and facilitate smooth transitions during organizational changes.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Adjusted equipment to meet different productivity levels.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
Team Lead DC Ops
IIHT Lts
01.2009 - 10.2022
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
- Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
- Explored new tools and technologies that enhanced the capabilities of the team members while enabling seamless collaboration across departments.
- Coached team members in techniques necessary to complete job tasks.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked different stations to provide optimal coverage and meet production goals.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Skills
Installation & configuring Windows Servers /Linux
Additional Information
The information furnished above are true to the of my knowledge and belief.
Summary Of Qualification
Creative and energetic individual with sound experience in hardware and networking field. Skills to manage the administration level of the company. Ability to work with people at all levels.
It Certification
MCSA (Microsoft Certified System Administrator 2003 track)
Azure Certified
Phone Numbers
+91 9886410155
Personal Information
- Father's Name: Mr. Dhandapani
- Date of Birth: 11/09/76
Timeline
Team Lead MML Ops
Techademy
10.2022 - Current
Team Lead DC Ops
IIHT Lts
01.2009 - 10.2022
System Support Eng
Nodes Technology
Senior Systems Administrator
IIHT Ltd
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