DVN KRISHNA PRAVEEN
Asst Vice President Sales And Marketing
Hyderabad
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 25-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
25
25
years of professional experience
2
2
Certifications
Work History
Assistant Vice President Sales & Marketing Direct sales
Justdial.com
Hyderabad
04.2014 - Current
- Responsible for handling a team of 200 JDA's and generating a revenue of 2Cr per month
- Developing and implementing sales and marketing strategies to meet company objectives and attaining a growth of 30% Year on Year
- Leading and managing a team of 200 sales and marketing professionals
- Analyzing market trends and customer data to identify new business opportunities and target markets
- Developing and maintaining relationships with key customers and partners and reducing the complaints by 10%
- Collaborating with other departments, such as product development and customer service, to ensure that sales and marketing efforts are aligned with company goals
- Managing budgets and tracking results to measure the effectiveness of sales and marketing activities
- Presenting reports and recommendations to senior management on the performance of the sales and marketing team.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Researched competitors' activities and products to uncover new trends
- Established and cultivated solid business relationships with new or existing customers.
Deputy General Manager
Relleno Insurance Broking services Hyderabad
Hyderabad
04.2013 - 04.2014
- Insurance Retention Business
- Devised successful customer contact strategies to drive customer retention based on customer segmentation and statistical propensity model
- Achieved an improvement of 15% in customer retention through the implementation of innovative process and customer engagement strategies
- Generated revenue of 3Cr per month by strategically pursuing cross-selling opportunities and monetizing customer relationship.
- Identified customer requirements, uncovered roadblocks and demonstrated strong account management and commercial capabilities to drive renewal to on-time closure.
- Engaged field account executives and customers in strategic product and service discussions, compiling data gained from interviews electronically.
- Used disciplined execution of renewals process and funnel management to reach and exceed sales goals.
- Prioritized organizational goals and core values in acting on decisions benefitting company while achieving high rate of customer satisfaction.
- Provided executive management with complete visibility to renewals and solicited executive involvement to salvage high-value accounts with complex or unusual objections to continued business relations.
- Negotiated high-dollar contracts with extremely complex terms, conditions and considerations, skillfully navigating market conditions and client dispositions to secure optimal terms for company.
- Validated sales agents' and customers' experience to develop actionable insights into factors determining success or failure of renewal attempts.
- Managed complex sales funnel according to business plan designed to accelerate sales growth.
- Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
- Set weekly goals for Number inside sales representatives.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Branch Manager
ICICI Lombard General Insurance
Guntur
10.2008 - 04.2013
- Boosted sales and customer loyalty through incentive programs.
- Engaged employees in business processes with positive motivational techniques.
- Launched new training program to boost employee skills and staff retention rate.
- Complied with regulatory guidelines and requirements.
- Gathered and reviewed customer feedback to improve operations.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Generated financial and operational reports to assist management with business strategy.
Key Account Manager
Kotak Mahindra Bank
Hyderabad
04.2008 - 10.2008
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Analyzed sales to manage life cycle of product, inventory models and selling rates.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Trained new employees on customer service, money handling and organizing strategies.
- Presented professional image consistent with company's brand values.
Area Sales Manager
ICICI Bank
Hyderabad
06.2006 - 03.2008
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Introduced new products to meet customer demand and increase profits.
- Prepared sales presentations for clients showing success and credibility of products.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
- Built lasting relationships with clients through outstanding customer service interactions.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Medical Representative
GlaxoSmithKline Pharmaceuticals
Guntur
03.1998 - 03.2006
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Recognized trends within territory and industry to create proactive plans.
- Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
- Exceeded sales goals, increased revenue and facilitated sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Educated new sales staff on store policies and customer support operations.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Maintained customer promotional logs for product advertising campaigns.
Education
Bachelor of Science - undefined
Nagarjuna University
Skills
Pharmaceutical sales and services
undefinedCertification
Planning and Organizing for Supervisors
Timeline
Planning and Organizing for Supervisors
09-2022
Licenciate - Insurance Institute of India
01-2021
Assistant Vice President Sales & Marketing Direct sales
Justdial.com
04.2014 - Current
Deputy General Manager
Relleno Insurance Broking services Hyderabad
04.2013 - 04.2014
Branch Manager
ICICI Lombard General Insurance
10.2008 - 04.2013
Key Account Manager
Kotak Mahindra Bank
04.2008 - 10.2008
Area Sales Manager
ICICI Bank
06.2006 - 03.2008
Medical Representative
GlaxoSmithKline Pharmaceuticals
03.1998 - 03.2006
Bachelor of Science - undefined
Nagarjuna University
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