Dwaraknath Srinivasan
Sales And Account Management
Bengaluru
Summary
Enthusiastic leader with 13+ years of experience in planning, leading and improving Sales, Account Management & Operations functions. Strategic in developing policies, managing Sales and Marketing activities and driving Results. Focused on motivating staff and working with diverse personality types by combining creative aptitude, problem solving and efficiently communicating to drive improvements.
Overview
17
17
years of professional experience
10
10
years of post-secondary education
5
5
Languages
Work History
Business Head South & Central Region
OYO Workspaces Pvt Ltd
04.2023 - Current
- Applied expertise in strategic planning that allowed us to outpace our competition in terms of market share growth or profitability.
- Expanded market reach by identifying and pursuing new business opportunities.
- Enhanced customer satisfaction with timely response to issues and proactive problem-solving measures.
- Developed high-performing team members through effective coaching, mentoring, and performance evaluations.
- Analyzed financial data to identify trends, inform decision-making processes, and optimize resource allocation for maximum profitability.
- Negotiated favorable contracts with vendors, reducing operational costs and fostering long-term partnerships.
- Developed partnerships with key industry players that expanded our client base or increased our revenue streams.
- Launched new products or services that contributed significantly to the company''s bottom line while maintaining a strong competitive edge.
Head of Sales
OYO Rooms Pvt Ltd
05.2022 - 03.2023
- Lead and managed team of more than 28 members. Target Setting & Monitoring performance of team and motivating them to achieve newer heights of success. Carrying out regular sales meets and review performance of each member.
- Responsible for Account Management and New Sales in both Corporate and Retail Sector.
- Planning, Strategizing, and setting tone towards contributing to larger vision of the company. Increased monthly revenue from 60L to 2.5 Cr within 6 months.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Tracked pipeline data, won vs. lost opportunities and lead response times.
Head of Key Accounts
Pickrr Technologies Pvt Ltd
07.2021 - 04.2022
- Responsible for all the B2C Key E-Commerce Accounts.Responsible for end to end Account Management.
- Driving all the initiatives related to increase account extraction and reducing churn
- Responsible for account life cycle management
- Responsible for more than 200 key Accounts and order volume of 1M per month.
- Responsible for new sales in VAS domain and rate negotiation.
- Ensure P & L management of the accounts.
- Lead and Manage team of 15 Members and also plan new hiring
Head of Sales
Fab Hotels - Casa2Stays Pvt Ltd
09.2020 - 07.2021
- Responsible for Sales and Account Management function for the entire East region.
- Lead and Managed different functions such as implementing SOP’s , recruiting, training, strategizing and positioning the brand across the market.
- Continuous tracking of performance matrix through profit & loss and ensuring healthy margins.
- Led business planning, developed market strategy, and established direct
- Relationship Management with both corporate & retail clients.
Business Director
Signpost India Pvt Ltd
12.2019 - 06.2020
- Devised, deployed and monitored processes to boost long-term business success and manage 40 CR of annual revenues.
- Lead and Manged team of 7 to close deals, handle large transactions and manage inventory.
- Responsible for Sales & Business development in the sphere of Corporate Sales.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Head of Key Accounts
OYO Rooms - Oravel Travels Pvt Ltd
07.2018 - 12.2019
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Lead and managed team of more than 15 members. Target Setting & Monitoring performance of team and motivating them to achieve newer heights of success.
- Planning, Strategizing and setting tone towards contributing to larger vision of the company.
- Responsible for end to end Account Management. The team lead by me was end to end responsible for key accounts of the region which includes revenue growth, re-sales, churn management & retention, and billing.
Manager of Account Management and Sales
Paytm - One97 Communications Ltd
07.2016 - 07.2018
- Led solution selling strategy initiatives to maximize sales of [Product or Service].
- Responsible for end to end Operational & Marketing activities for CRBT, SMS, Voice, & Subscription portals in East.
- Responsible for relationship management with operators.
- Tracking & trend analysis of KPIs like Subscriptions, Downloads, MOU’s, De-activations to understand the business trend and planning strategy to increase awareness, revenue and ARPU from CRBT & Voice
- Planning, strategizing and implementing product/ content placement to drive usage and revenues
Regional Manager Key Accounts
IMimobile Pvt Ltd (Part of Cisco)
04.2007 - 07.2016
- Started my career with IMImobile in 2007 as a senior Executed and rose to the position of Regional Manager East.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Responsible for end to end Operational & Marketing activities for CRBT, SMS, Voice, & Subscription portals in East.
- Responsible for relationship management with operators.
- Tracking & trend analysis of KPIs like Subscriptions, Downloads, MOU’s, De-activations to understand the business trend and planning strategy to increase awareness, revenue and ARPU from CRBT & Voice
- Supervising end to end delivery of new products, services and features from conceptualizing, development requirements, testing, launch, promotion & tracking usage and revenue
- Launching of U & R activity/plans to increase product penetration, Product usage and Revenue.
Education
Executive Program in Business Management
Indian Institute of Management
Kolkata 07.2020 - 12.2021
Bachelor of Law - Law
Osmania University
Hyderabad 07.2003 - 08.2008
Intermediate - Mathematics Physics Chemistry
Defence Laboratories Junior College
Hyderabad 07.2001 - 07.2003
CBSE ( 10th Grade) -
Netaji Public School
Jamshedpur 05.2000 - 07.2001
Skills
- Effective leader
Budget development
Delegation
Business Development
Coaching and mentoring
Client account management
Team management
Team building
Business operations
Goals and performance
Timeline
Business Head South & Central Region
OYO Workspaces Pvt Ltd
04.2023 - Current
Head of Sales
OYO Rooms Pvt Ltd
05.2022 - 03.2023
Head of Key Accounts
Pickrr Technologies Pvt Ltd
07.2021 - 04.2022
Head of Sales
Fab Hotels - Casa2Stays Pvt Ltd
09.2020 - 07.2021
Executive Program in Business Management
Indian Institute of Management
07.2020 - 12.2021
Business Director
Signpost India Pvt Ltd
12.2019 - 06.2020
Head of Key Accounts
OYO Rooms - Oravel Travels Pvt Ltd
07.2018 - 12.2019
Manager of Account Management and Sales
Paytm - One97 Communications Ltd
07.2016 - 07.2018
Regional Manager Key Accounts
IMimobile Pvt Ltd (Part of Cisco)
04.2007 - 07.2016
Bachelor of Law - Law
Osmania University
07.2003 - 08.2008
Intermediate - Mathematics Physics Chemistry
Defence Laboratories Junior College
07.2001 - 07.2003
CBSE ( 10th Grade) -
Netaji Public School
05.2000 - 07.2001
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