Dwimalu Gayary

• Supervised a team of 6 store associates and ensured daily store operations were completed on schedule.

• Assisted in the implementation of new store policies, procedures, and operations to ensure compliance with company standards.

• Developed and maintained strong interpersonal relationships with customers and staff to maximise customer satisfaction.

• Analysed weekly and monthly sales data to identify areas for improvement and develop action plans to reach goals.

• Assisted in the recruitment, training, and development of store personnel to ensure their productivity and efficiency.

• Assisted in merchandising store displays, resulting in a visually appealing shopping environment.
• Boosted sales revenue through effective upselling and cross-selling of fashion products.
• Developed lasting relationships with clients, leading to increased repeat business and loyalty.
• Merchandised store inventory in seasonal and brand displays.

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.