Dyavara Shetti Nikitha
Plot No: 503/A, Allwyn Colony, Kukatpally, Hyderabad
Summary
I would like to draw my career where I am determined to complete my personal and organizational goals. Motivated Senior process associate with years of progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time.
Overview
5
5
years of professional experience
Work History
Senior Process Associate (Supervisor)
Examity(Meazure learning)
Hyderabad
09.2019 - 10.2024
- Coordinate with leads to understand user requirements
- Analyses and define specifications for enhancements in performance of existing business system
- Provide end user support, monitor the system, respond to queries, resolve and escalate issues
- Provide support for tools.
- Work independently, with minimal supervision, to meet performance metrics.
- Analyze software, hardware, and business processes.
- Train and mentor junior colleagues, and give backup support to team members.
- Proper knowledge in team management.
- Skills in improving team performance and shrinkage.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided guidance to subordinates on how to improve their performance and develop new skills.
- Motivated teams through recognition programs and rewards for excellent performance.
Education
Graduation - BSC (Chemistry)
Siddhartha Women's Degree College
Intermediate (M.P.C) -
Sri Gayatri Junior college, Hyderabad
Skills
- MS Office (word, power point, excel, outlook)
- People Management
- Time Management
- Communication
- Verbal and written communication
- Call Management
Personal Information
- Father's Name: Late. D Narsing Rao
- Mother's Name: Late. D. Punyavathi
- Date of Birth: 01/15/99
- Gender: Female
- Nationality: Indian
- Marital Status: Single.
Languages
- Telugu
- English
- Hindi
Accomplishments
- Been selected as a best senior process associate for 3 times in reaching the KPI's and the targets.
Disclaimer
I hereby declare that the above-mentioned information is genuine to my knowledge and I bear the responsibility for the correctness of the above-mentioned.
Timeline
Senior Process Associate (Supervisor)
Examity(Meazure learning)
09.2019 - 10.2024
Graduation - BSC (Chemistry)
Siddhartha Women's Degree College
Intermediate (M.P.C) -
Sri Gayatri Junior college, Hyderabad
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