Seeking a long-term position with a growing company, open to statewide travel opportunities, and interested in developing retirement plans. Possess extensive leadership experience in challenging and dynamic work settings.
Overview
10
10
years of professional experience
Work History
FedEx Ground Manager
Neat Trucking
06.2023 - 05.2025
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Established team priorities, maintained schedules and monitored performance.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Clinical Lab Technician/Dental Technician
IU School of Dentistry
01.2021 - 05.2023
Responsibilities include supply and restock clinical and preclinical labs as well as helping students and faculty when needed and regularly fixing dental equipment, ordering parts, and attending meetings.
SERVER/BARTENDER
GEORGES NEIGHBORHOOD GRILL
01.2019 - 01.2021
Responsibilities include taking care of guests daily. Great customer service was a must since that's how I made my money at a $2.00/ hour rate. Managerial duties were not ever required but I did help a great amount with scheduling, planning, and overall restaurant improvement.
DIESEL TECHNICIAN
AMRY NATIONAL GUARD (CAIN/STOUT FIELD)
01.2017 - 01.2019
Responsibilities could vary from cleaning to swapping an engine. Most of the time I was doing or helping service trucks for annual maintenance or fixing faults on the vehicles and equipment.
OPERATIONS LEAD/ QUALITY CONTROL SPECIALIST
EXPRESS SCRIPTS
01.2015 - 01.2017
Company Overview: (PHARMACEUTICAL WAREHOUSE)
Responsible for 5-10 people at a time and 4 machines at a time daily. Responsible for quality data and progress reports weekly. Conducted weekly internal quality audits for entire pharmacy.
(PHARMACEUTICAL WAREHOUSE)
Education
GENERAL DIPLOMA -
DANVILLE COMMUNITY HIGH SCHOOL
05.2011
Skills
Experienced in utilizing scanning technology
Accurate package processing
Detail-oriented data management
Safe material handling practices
Skilled in operating equipment
Skilled in operating machinery
Experienced with various hand tools
Experienced in operating power tools
Basic understanding of computer systems
Service excellence
Adapting communication style for varied audiences
Activities
In my free time I enjoy spending time with my family doing activities like going to the park, going on walks, or going someplace fun for my child or dog. I also enjoy cooking and listening to music.