Dylan Fernandez
Product Consultant (Product Owner & Scrum Master)
Cochin
Summary
Experienced product management professional well-versed in Agile and Scrum methodologies and principles of product development. Comfortable making key decisions for the team to move products efficiently through pre-production and production timelines. Expertise in Airline, Travel and ICM domains
Overview
9
9
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Agile Product Owner
Xactly Corp
Bangalore
04.2022 - Current
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Owned and prioritized product backlog.
- Interacted with internal stakeholders as the voice of the customer.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Attended Agile ceremonies, demos and production proving activities.
Lead Product Definition Analyst
Amadeus Software Labs PVT LTD
Bangalore
07.2018 - 04.2022
- Solutioning of features and creation of business requirement documents, functional documents, and Epic and user story.
- Working with airlines like EVA Air, Thai Airways, Middle East Airlines, Tarom Airlines, Egypt Air, Philippine Airlines, Fiji Airlines, China Airlines, and Kuwait Airways for their e-Commerce B2C solutions.
- Manages a team of Implementation Engineers and Dev support team for Mobile app and Chatbots products and provides support in terms of requirements and functional dependency mapping.
- Customer interaction - Feature scoping, requirement capture/analysis, business training, product demo, release management.
- Experience in the mobile app release management process for Android, iOS, and Huawei stores and strong knowledge of Google dialogue flow for the chatbots.
- Active participation in SAFe® ceremonies for Planning and prioritization of features for current and upcoming iterations.
- Domain expertise in Travel domain - Airline reservations, DCS systems
Senior QA Engineer
IBS Software Services
Kochi
01.2014 - 07.2018
- Created test cases and test suite for functional requirements and coordinated a team of 3 for timely validation and delivery.
- Managed a team of 2 acting as the software deployment (Dev Ops) head by deploying deliverables in the Linux server machines for the QA team to be used for testing.
- Worked with Development, Project Management, Software Testing, Quality Assurance, and Technical Operations teams to assure smooth and well-coordinated product delivery.
- Worked with Airlines like Lufthansa, and British Airways.
- Domain expertise in Flight operations and Crew management systems.
Education
Bachelor of Science - Electronics And Communication
College of Engineering, Cherthala (CUSAT)
Cherthala, Alapuzha, Kerala 07.2009 - 04.2013
Skills
Problem identification
Scrum methodology
Agile frameworks
Stakeholder relationship management
Risk Assessments
Story planning
Waterfall methodology
Risk mitigation planning
Documentation Management
Quality assurance
Google Workspace
Decision-Making
Accomplishments
- Highflyer Award, Amadeus Software labs India PVT (Feb 2019)
- Certificate of Excellence-Team Champ, IBS Software Services (May 2017)
- Certificate of Excellence-Team Champ, IBS Software Services (May 2016)
Certification
Certified SAFe 5 Scrum Master
Timeline
Agile Product Owner
Xactly Corp
04.2022 - Current
Certified SAFe 5 Scrum Master
07-2021
Certified SAFe 4 Practitioner
11-2019
Lead Product Definition Analyst
Amadeus Software Labs PVT LTD
07.2018 - 04.2022
ISTQB - Basic Level
08-2016
Senior QA Engineer
IBS Software Services
01.2014 - 07.2018
Bachelor of Science - Electronics And Communication
College of Engineering, Cherthala (CUSAT)
07.2009 - 04.2013