Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Zigler

Indianapolis

Summary

Personable and organized with strong communication skills and positive attitude. Understands importance of accuracy and efficiency in order processing, with proficiency in managing customer interactions and handling transactions. Committed to providing exceptional service and ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

To-Go Specialist

Cheddar's Scratch Kitchen
02.2023 - Current
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Handled cash transactions accurately, maintaining accountability for daily sales receipts.
  • Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Maintained a clean and inviting pickup area, contributing to a positive customer experience.


Education

Bachelor of Science - Biology

University of Indianapolis
Indianapolis, IN
05-2028

High School Diploma -

Franklin Central High School
Indianapolis, IN
05-2024

Skills

  • Phone etiquette
  • Reliability
  • Initiative-taking
  • Goal oriented
  • Flexibility
  • Order accuracy
  • Detail-oriented
  • Sanitation standards

Timeline

To-Go Specialist

Cheddar's Scratch Kitchen
02.2023 - Current

Bachelor of Science - Biology

University of Indianapolis

High School Diploma -

Franklin Central High School

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Dylan Zigler