E Jhanani

Client: Bank of America (Sept 2013 to Sept 2024)

• Boosted overall product stability through diligent identification of edge case scenarios during manual testing efforts.
• Contributed to successful product launches by rigorously testing software under various environments and conditions.
• Contributed to team success by providing mentorship and guidance to junior testers, sharing best practices and valuable insights.
• Reduced product release delays by efficiently reporting critical issues and suggesting possible solutions.
• Reduced software release delays by prioritizing test cases based on risk analysis and business requirements.
• Ensured optimal user experience by conducting thorough usability tests and providing actionable feedback to developers.
• Supported continuous improvement efforts by actively participating in sprint retrospectives and offering valuable insights.
• Facilitated communication between teams by serving as a liaison between developers, business analysts, and end-users during the entire QA process.
• Documented detailed bug reports to provide developers with clear information for efficient resolution.
• Streamlined workflow efficiency by creating reusable test scripts for frequently performed tasks.
• Assisted in developing automated tests, complementing manual testing efforts for increased coverage and efficiency.
• Collaborated with developers to resolve issues found during testing, ensuring the delivery of high-quality software products.