E. SREEDEVI
Malappuram
Summary
Motivated IT professional seeking to relaunch my career in a dynamic organization with my technical expertise.
Detail-oriented Business Analyst with a foundation in IT and experience leading analytical projects across enterprise systems. Strong grasp of tools like Jira, Tableau and Excel and capable of bridging technical and business domains to deliver actionable insights. Certified in business intelligence and agile workflows.
Overview
3
3
years of professional experience
1
1
Certification
Work History
System Engineer
IBM India Pvt Ltd
06.2011 - 02.2013
Project 1: Network Appliances, Bangalore
Designation: Consultant (Oracle Apps DBA)
- Oracle Database 9i ,10g / Apps 11i.
- Evaluating, monitoring and managing the clients’ database and application performance.
- Cloning (using rapidclone) and refresh of applications.
- Patching including CPU Patches.
- Creating users & Managing User Responsibilities.
- Working on OIM tool-provisioning users.
Project 2 : American Express, Gurgaon
Designation: Oracle Apps DBA & Client Coordinator
- Evaluating, monitoring and managing the clients’ database and application performance.
- Code deployment on various instances.
- Interacting with the clients on a daily basis to understand their requirements and communicate the same within the team to get it executed.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
Consultant
Em Es Teamworx (HCL Infosystems Ltd. Vendor)
10.2009 - 02.2011
- Involved in the reconciliation of telecom billing of four regions Guj,MP,MH&UP.
- Creating users & Managing User Responsibilities.
- Monitoring and managing the clients’ database and application performance.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Education
GNIIT - Oracle DBA
NIIT
MBA-IT - undefined
Bharati Vidyapeeth University
01.2011
BA (H) ENG - undefined
Delhi University
01.2009
Skills
- Project coordination
- Problem solving
- Attention to detail
- Troubleshooting
- Project Management
- Oracle database management
Certification
1. SAP B1 and FICO
2. Certified Data Science from Simplilearn
Certification Based Projects
- WhatsApp Pay Project & Library Management System Contributed to system analysis and workflow mapping for digital payment integration. Gathered user stories and helped validate functional requirements.
- Smart Weather Project (with Jira) Used agile principles to log tasks, track bugs and coordinate sprints. Collaborated with cross-functional teams to ensure timely feature deployment.
- Sales Performance Analysis (Tableau) Designed interactive dashboards to visualize KPI's and sales trends. Interpreted results to advise on territory performance and strategic planning.
- Business Analyst Capstone Project on Amazon Pay3 Researched competitors , developed business strategy proposals and conducted usability testing on payment workflows for enhanced customer experience.
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Malayalam
Upper intermediate (B2)
Timeline
System Engineer
IBM India Pvt Ltd
06.2011 - 02.2013
Consultant
Em Es Teamworx (HCL Infosystems Ltd. Vendor)
10.2009 - 02.2011
MBA-IT - undefined
Bharati Vidyapeeth University
BA (H) ENG - undefined
Delhi University
GNIIT - Oracle DBA
NIIT
Training
Pursued training in SAP (Business One and FICO).
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