Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Parveen Kumar

Parveen Kumar

New Delhi

Summary

A passionate individual , carrying 16 years of experience in various areas of safety and security . Handling & overseeing the implementation and enforcement of security protocols, procedures, and measures to safeguard the premises, assets, employees, and visitors which includes the deployment of security personnel, surveillance systems, access control, and emergency response plans. Developing and implementing strategies to mitigate risks, enhance security posture, and ensure compliance with regulatory requirements. Managing a team of security personnel, including recruitment, training, performance evaluation, and professional development. Overseeing the operation and management of parking facilities, including parking lot layout, signage, traffic flow, and fee collection.

Overview

20
20
years of professional experience

Work History

Senior Manager

Nexus Select CITYWALK
08.2019 - Current
  • Lead and oversee all aspects of security operations Nexus Select CITYWALK.
  • Develop and implement security policies, procedures, and protocols to safeguard company assets and personnel.
  • Manage a team of security personnel, including recruitment, training, and performance evaluation.
  • Conduct risk assessments, security audits, and investigations to identify vulnerabilities and mitigate risks.
  • Coordinate with law enforcement agencies, government authorities, and stakeholders on security-related matters.
  • Implement and maintain security technology, including surveillance systems, access control, and alarm systems.
  • Respond to security incidents, emergencies, and breaches in a prompt and effective manner.

Regional Head – Gurgaon 2 Region

SLV Security Services Pvt Ltd
4 2017 - 08.2019
  • Managing Branches under my Region for Haryana and Rajasthan State
  • Function as P and L Head for my Region and support all Branch Head for achieving their Targets
  • Encourage and maintain a positive working environment through Team building, Recruitment and training of staff
  • Review and take reports on Business Developments, Operations, Collections & profitability of the region assigned
  • Monitoring Service Deliveries through Feedback and client complaints and ensure that response is given in a professional manner
  • Liaising with relevant government agencies as required
  • Responsible for Performance, Profit and Loss, Compliance, People Management and Communication of the business
  • Submission of Daily & Monthly MIS with respect to operations, Administration, Recruitment & training
  • Handle the investigation part in case of any unfavorable incidents at any client site
  • Responsible to handle the internal / external Audits for Security Management

General Manager – Operations

24 Secure Services Pvt ltd
01.2014 - 04.2017
  • Managed security personnel deployed at various sites within the region assigned
  • Encourage and maintain a positive working environment, Team building, Monitoring Business development, Recruitment and training of staff, Collections & profitability of the region assigned
  • Monitoring complaints - response appropriately to emergencies or urgent issues within the region assigned as they arise
  • Coordinating and leading a team or teams of staff to cover various areas
  • Liaising with relevant government agencies as required
  • Keeping senior management informed of all changes in my areas of responsibility
  • Overall responsibility for security on all sites within the region assigned
  • Responsible for Performance, Profit and Loss, Compliance, People Management and Communication of the business
  • Submission of Daily & Monthly MIS with respect to operations, Administration, Recruitment & training
  • Responsible for Developing & managing complete security system in the region assigned
  • Responsible for giving the update on security / safety conditions to Clients w.r.t
  • Local areas
  • Handle the investigation part in case of any unfavorable incidents at any client site
  • Responsible to handle the internal / external Audits for Security Management.

Senior Manager Operations (Security)

Select City Walk
10.2010 - 12.2014
  • Manage the manpower of deployed at select city walk
  • Coordination with all in-house departments, outside agencies for smooth functioning of the mall operations
  • Monitoring all activities happening inside the mall for providing better services to the retailers and customers
  • Submission of Daily activity reports to the mall management
  • Submission of Daily & Monthly MIS with respect to operations, Administration, Recruitment & training
  • Co-ordination with the local police authorities for events & incidents
  • Responsible for Developing & managing complete security system at site
  • Manage the security team at main gate/ and depute them at all important locations at site for maintaining safe & secure environment
  • Responsible for security of Senior Leadership Team & all customers coming to site
  • Controlling the online security system like CCTV, having complete knowledge for running & managing this system
  • Managing the inward / outward transition of Materials
  • Maintain the statutory / non statutory records for movement of Man & Material at site
  • Handle the investigation part in case of any unfavorable incidents at site
  • Follow the global security guidelines & need to maintain the same at site
  • Responsible to handle the internal / external Audits for Security Management
  • Draft & implement standard procedures & S.O.Ps for Security

Branch Manager - Operations

Twenty Four Secure Services Pvt. Ltd.
10.2006 - 09.2009
  • Coordinating with various clients and attending day to day queries
  • Submission of Daily Branch Activity & Productivity report to the Head office with respect to Business Development, Operations, R&T, Billing & Collections
  • Updating the Branch Records (Agreements / Contracts, Rate Revisions, Client feed back forms) Generating leads for prospect clients to the head office
  • Filing all correspondence and letters sent to the clients in their respective files.

Manager Admin & Operations

Nikki Duggal Design Pvt. Ltd.
10.2004 - 09.2006
  • Co-ordination on the projects going on with the designers and clients
  • Co-Ordination with vendors for fulfilling the commitments done to the clients with respect to printing
  • Day to day administration work
  • Finalization of the paper to be used in printing to give better outcome of the designs
  • Maintaining daily accounts and cash flows
  • Research on the projects as per the requirement of the designers Market surveys for products to be launched by the clients
  • Filing all papers in respective files.

Education

  • MBA in Production & Operation Management from Amity University
  • Graduation (B. Com) from Delhi University
  • High school from Army Public School, Delhi Cantt.

Skills

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Accomplishments

  • Represented India in U-19 Junior Asian Rugby football Tournament held at Colombo Sri lanka from 16th to 23rd December 2000
  • Represented Delhi in XLVI national school games and secured 1st position in baseball held in Goa from 3rd to 7th November 2000
  • Represented YMSC in Delhi State Softball Tournament and secured first position
  • Achievements in Volleyball & Athletics at Zonal level with positions.
  • Represented college Volleyball team as captain for 2 years in inter college tournaments
  • Represented RLA college Students union as Secretary in Second year and President in final year

Timeline

Senior Manager - Nexus Select CITYWALK
08.2019 - Current
General Manager – Operations - 24 Secure Services Pvt ltd
01.2014 - 04.2017
Senior Manager Operations (Security) - Select City Walk
10.2010 - 12.2014
Branch Manager - Operations - Twenty Four Secure Services Pvt. Ltd.
10.2006 - 09.2009
Manager Admin & Operations - Nikki Duggal Design Pvt. Ltd.
10.2004 - 09.2006
Regional Head – Gurgaon 2 Region - SLV Security Services Pvt Ltd
4 2017 - 08.2019
- ,
Parveen Kumar