Summary
Overview
Work History
Education
Skills
Noteworthyaccomplishments
Academicoverview
Itskillset
Personal Information
Languages
Languages
Timeline
Generic

ASHISH MISHRA

Jhansi

Summary

In quest of challenging assignments in Sales, Marketing & Finance/Business Development & Collection.

A competent professional with more than 7 Years of experience in direct Sales, Marketing & Finance and Collection Consumer Durable. Proficient in handling Collection, Sales, Marketing, Finance operations to stimulate sales and revenue growth and realize organizational objectives. A skilled communicator with good presentation skills and abilities in establishing beneficial relationships with key accounts in the company. Demonstrated abilities in training, team building and driving Executives. Deadline-oriented Collection Officer promoting a background in collateral seizure preparations and showcasing skills in research and time management. An energetic professional committed to working hard and building rapport with partners. Looking to join a new organization in the role of professional.

Overview

11
11
years of professional experience

Work History

Collection Officer (CD)

HDB Financial Services Ltd
10.2020 - 02.2024
  • Reviewing the company debtor list
  • Contacting customers and informing them of their overdue bills
  • Advising customers on their payment options and suggesting methods of payments
  • Negotiating suitable payment plans
  • Maintaining customer payment records
  • Deal with customers diligently, courteously and professionally while collecting payments
  • Initiate strategies for collection processes and procedures
  • Negotiate payment plans
  • Respond to customer inquiries
  • Persuade customers diligently to pay past due amounts
  • Collaborate with accounts receivables staff regarding collection of payments
  • Develop alternative payment plans with help from A/R department
  • Advise customers on alternative payment plans
  • Create repayment schedules based on customers’ financial situations
  • Retain customer loyalty while initiating processes for collection of payments
  • Maintain and update record of customers from whom collections are made.

Collection Officer (CD)

Bajaj Finserv Ltd
05.2020 - 10.2020
  • Reviewed financial documents such as bank statements, credit reports, and income tax returns to determine repayment ability of the debtor.
  • Communicated regularly with internal departments regarding changes in account status or other related matters.
  • Followed up on overdue accounts via telephone calls, emails, letters, or other means of communication.
  • Adhered strictly to all relevant laws regarding collections activity in accordance with local regulations.
  • Analyzed data from multiple sources in order to assess risk levels associated with certain accounts.
  • Attended meetings with senior management concerning collection strategies and performance results.
  • Negotiated and monitored payment plans with customers in order to resolve outstanding debts.
  • Researched complex accounts and coordinated efforts with external stakeholders as needed.
  • Provided customer service support by responding promptly to inquiries from both customers and internal staff members.
  • Performed skip-tracing activities to locate missing debtors or those who have moved without leaving forwarding addresses.
  • Maintained accurate records of collection activities in customer database.
  • Processed payments from customers according to company policies and procedures.
  • Assessed financial situations of debtors and offered potential solutions for repayment.
  • Investigated customer accounts to ensure accuracy of balances due.
  • Conducted research to identify debtors and their contact information.

Sales Officer

Bajaj Finserv Ltd
01.2018 - 01.2020
  • Gather information on all upcoming Targets in Location, including Sales Targets and Cross Sell information as a data source
  • Provide quotations as per request from the Dealers
  • Achieve The Targets, Make A good Customer Data Base to Notify The Customers For Our Company Upcoming Offers And Deals On Festival Seasons
  • 3-4 Times I Achieved Top Performer Award Too.

Collection Executive

RSS Associates Bajaj Two Wheeler Collection
01.2016 - 01.2018
  • Contacting customers and informing them of their overdue bills
  • Advising customers on their payment options and suggesting methods of payments
  • Negotiating suitable payment plans
  • Maintaining customer payment records
  • Deal with customers diligently, courteously and professionally while collecting payments
  • Initiate strategies for collection processes and procedures
  • Negotiate payment plans
  • Respond to customer inquiries
  • Persuade customers diligently to pay past due amounts
  • Collaborate with accounts receivables staff regarding collection of payments
  • Develop alternative payment plans with help from A/R department
  • Advise customers on alternative payment plans
  • Create repayment schedules based on customers’ financial situations
  • Retain customer loyalty while initiating processes for collection of payments
  • Maintain and update record of customers from whom collections are made.

Business Development Officer

Corbett Plywood Ltd
01.2014 - 01.2016
  • Gather information on all upcoming projects in India, including main contractors and projects managers and compile the information as a data source
  • Provide quotations as per request from the contractors and key accounts
  • Follow up submitted Quotations and tenders until they are awarded
  • Order Materials and follow up if awarded
  • Developed customer outreach programs to maintain existing accounts.
  • Drafted proposals for new business opportunities based on client needs and requirements.
  • Developed key performance indicators that measure progress towards goals.
  • Researched competition in order to remain competitive in the marketplace.
  • Maintained accurate records of all client interactions and transactions.
  • Identified and pursued opportunities for business expansion, including international markets.
  • Led negotiations to secure contracts and partnerships that enhanced company profitability.
  • Compiled and submitted monthly and yearly reports.
  • Designed marketing campaigns, seminars, direct mail and email campaigns for target markets.
  • Developed and delivered progress reports, proposals, required documentation and presentations using Microsoft Office.

Sales Officer

Europe Digital Ltd
01.2013 - 01.2014
  • Gather information on all upcoming projects in my location, including main Dealer and managers and compile the information as a data source
  • Provide quotations as per request from the Dealer and key accounts.
  • Developed a comprehensive understanding of company products and services.
  • Developed strategies to increase sales and market share.
  • Prepared weekly reports summarizing current sales performance metrics.
  • Identified customer needs and developed customized solutions.
  • Implemented promotional campaigns to boost sales volume.
  • Generated leads through networking, cold calls, and email campaigns.
  • Contacted current and potential clients to promote products and services.
  • Managed a portfolio of accounts to achieve long-term success.

Dupty Collection Officer (HL)

CHOLA BUSINESS SERVICE LTD
02.2024
  • Reviewing the company debtor list
  • Contacting customers and informing them of their overdue bills
  • Advising customers on their payment options and suggesting methods of payments
  • Negotiating suitable payment plans
  • Maintaining customer payment records
  • Deal with customers diligently, courteously and professionally while collecting payments
  • Initiate strategies for collection processes and procedures
  • Negotiate payment plans
  • Respond to customer inquiries
  • Persuade customers diligently to pay past due amounts
  • Collaborate with accounts receivables staff regarding collection of payments
  • Develop alternative payment plans with help from A/R department
  • Advise customers on alternative payment plans
  • Create repayment schedules based on customers’ financial situations
  • Retain customer loyalty while initiating processes for collection of payments
  • Maintain and update record of customers from whom collections are made.

Education

Master of Commerce -

Bundelkhand University
Jhansi
06-2011

Bachelor of Commerce -

Bundelkhand University
Jhansi
06-2009

Intermediate -

St. Marks School
Jhansi
06-2006

High School -

St. Marks School
Jhansi
01-2004

Skills

  • Client Confidentiality
  • Multitasking
  • Decision-Making
  • Organizational Skills
  • Excellent Communication
  • Work Planning and Prioritization
  • Task Prioritization
  • Relationship Building
  • Team Collaboration
  • Team building
  • Problem-Solving
  • Time Management
  • Interpersonal Skills
  • Professionalism
  • Problem-solving aptitude

Noteworthyaccomplishments

  • Active member of sports team in college during graduation.
  • Participated in Blood Donation Camp at College Campus.
  • Member of IIME (Sanskar An NGO) Jhansi.
  • Member Of Civil Defence Jhansi

Academicoverview

Bundelkhand University Of Jhansi, 2011, Bundelkhand University, Jhansi, 2009, St. Marks School, 2006, St. Marks School, 2004

Itskillset

  • MS-Office
  • Excel
  • Internet applications
  • Make Data On Excel
  • Basics Fundamental Of The Computer

Personal Information

  • Father's Name: Shri Krishan Kant Mishra
  • Mother's Name: Smt Mamta Mishra
  • Date of Birth: 03/31/88

Languages

  • English
  • Hindi

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Dupty Collection Officer (HL)

CHOLA BUSINESS SERVICE LTD
02.2024

Collection Officer (CD)

HDB Financial Services Ltd
10.2020 - 02.2024

Collection Officer (CD)

Bajaj Finserv Ltd
05.2020 - 10.2020

Sales Officer

Bajaj Finserv Ltd
01.2018 - 01.2020

Collection Executive

RSS Associates Bajaj Two Wheeler Collection
01.2016 - 01.2018

Business Development Officer

Corbett Plywood Ltd
01.2014 - 01.2016

Sales Officer

Europe Digital Ltd
01.2013 - 01.2014

Master of Commerce -

Bundelkhand University

Bachelor of Commerce -

Bundelkhand University

Intermediate -

St. Marks School

High School -

St. Marks School
ASHISH MISHRA