Hi, I’m
Anil Kumar V Singh
Service
Mira Road,Bhayandar,MH
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
27
years of professional experience
Work History
Ntex Transportation Services Pvt.LtdMira Road, MH
Team Leader
02.2020 - 04.2024
Job overview
- In Elastic Run where managing floor dispatching shipment from Delivery Centre to Customer door step after delivery performance and resolving queries received from Client (AMAZON) and Customer with DSR rate 97%
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Managed conflict resolution among team members, fostering positive and collaborative work environment.
- Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Assisted in recruitment to build team of top performers.
- Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Established open and professional relationships with team members to achieve quick resolutions for various issues
FUTURE SUPPLY CHAIN LIMITED, LEANBOX LOGISTICS PVT LTD
DC Manager
12.2018 - 07.2019
Job overview
- Conducted audit inspections and independent checks to verify parts and materials.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Oversaw corrective action plans for non-conforming products, ensuring timely resolution of issues to minimize impact on customers.
- Identified areas of improvement in existing products, leading to enhanced customer satisfaction and loyalty.
- Improved overall product quality by implementing rigorous testing procedures and establishing clear quality standards.
VULCAN EXPRESS PVT LTD,
DC Manager
04.2015 - 12.2018
Job overview
- Conducted audit inspections and independent checks to verify parts and materials.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Oversaw corrective action plans for non-conforming products, ensuring timely resolution of issues to minimize impact on customers.
- Stayed up-to-date on industry best practices through regular research and professional development opportunities, applying newfound knowledge to drive improvements within the organization.
- Maintained knowledge of institutional policies and operation compliance regulations and communicated any developments and consequent changes in procedure to personnel.
- Maintained an organized and efficient workspace, fostering a productive environment for the entire QC team.
- Established a proactive approach to problem-solving, preventing potential issues before they escalated into major setbacks.
- Oversaw department 35 by supervising daily operations, providing technical support and coordinating personnel.
OVERNIGHT EXPRESS LIMITED
Asst.Operation Manager
08.2011 - 02.2015
Job overview
- Boosted team morale by recognizing outstanding achievements through awards or public recognition at staff meetings or events.
- Stayed up-to-date with industry trends and best practices to improve skills and organizational operations.
- Supervised operations team to support operational excellence and excellent customer service.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Implemented new technology to streamline processes and improve operations.
- Developed and maintain operational guidelines for staff.
- Developed systems and procedures to improve operational quality and team efficiency.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Monitored key performance metrics to identify areas for improvement.
- Monitored employee productivity and optimized procedures to reduce costs.
- Communicated with customers to assess satisfaction with products and services received.
- Coordinated with General Manager in different operational issues and promotional activities.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Ensured compliance with company policies as well as legal regulations at both federal and local levels.
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
Prompt Loistics Solution
Asst.Operation Manager
10.2008 - 06.2011
Job overview
- Working with PROMPT LOGISTICS SOLUTION (DSA for, , TNT,
- TRACKON & other reputed courier company.)
- Boosted team morale by recognizing outstanding achievements through awards or public recognition at staff meetings or events.
- Stayed up-to-date with industry trends and best practices to improve skills and organizational operations.
- Supervised operations team to support operational excellence and excellent customer service.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Implemented new technology to streamline processes and improve operations.
- Developed and maintain operational guidelines for staff.
- Developed systems and procedures to improve operational quality and team efficiency.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Monitored key performance metrics to identify areas for improvement.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
RATI LOGISTICS PVT LTD
Branch Manager
03.1998 - 09.2008
Job overview
- DSA for DHL, TNT, AFLWIZ, FIRSTFLIGHT, & other reputed courier company.)
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
- Consulted customers to boost product sales and services.
- Resolved various issues impacting sales management and business operations.
- Launched new training program to boost employee skills and staff retention rate.
PRAKASH AIR FREIGHT PVT.LTD
Operation Executive
01.1997 - 02.1998
Job overview
- As a Operation
- Executive.
- Streamlined operations by implementing efficient processes and systems.
- Maintained a safe working environment by enforcing strict adherence to health and safety guidelines.
- Implemented inventory management systems, reducing stock discrepancies and wastage.
- Championed change management initiatives, successfully transitioning the organization during periods of growth or restructuring.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Education
Sathaye College, Vile Parle East,Mumbai
High School Diploma
03.1996
University Overview
- Completed College-level Coursework: Banking, Sathaye,College.
- Completed Coursework: DTP, Desk Top Publishing
- Completed College-level Coursework: M.S.B.V
- G.C.C. (Eng.T/W. @30wpm,Mumbai
Skills
- Problem Solving,Troubleshooting Skill
- Ability to deal With People Confidently
- Willingness to learn new things
- Hard Worker and can adjust in Any environment and situation
- Dependable,Trustworthy,Honesty
Interests
Exploring New Places Music Reading Book
Languages
- HINDI
Reading,
To Work withe a professionally managed organization where team work is focus and individual and organization goals are together satisfied
Languages
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Marathi
Advanced (C1)
Certification
Microsoft Business Intelligence using Power BI
Microsoft Copilot
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Team Leader
Ntex Transportation Services Pvt.Ltd
02.2020 - 04.2024
DC Manager
FUTURE SUPPLY CHAIN LIMITED, LEANBOX LOGISTICS PVT LTD
12.2018 - 07.2019
DC Manager
VULCAN EXPRESS PVT LTD,
04.2015 - 12.2018
Asst.Operation Manager
OVERNIGHT EXPRESS LIMITED
08.2011 - 02.2015
Asst.Operation Manager
Prompt Loistics Solution
10.2008 - 06.2011
Branch Manager
RATI LOGISTICS PVT LTD
03.1998 - 09.2008
Operation Executive
PRAKASH AIR FREIGHT PVT.LTD
01.1997 - 02.1998
Sathaye College
High School Diploma
Similar Profiles
Mohammad Sajid ShaikhMohammad Sajid Shaikh
Senior Area Manager at NTEx Transportation Services Pvt.LtdSenior Area Manager at NTEx Transportation Services Pvt.Ltd
Sambhu S KumarSambhu S Kumar
Associate Station Manager at NTEX Transportation Services Pvt. LTD - ElasticRunAssociate Station Manager at NTEX Transportation Services Pvt. LTD - ElasticRun
Harish ShindeHarish Shinde
Associate Manager at Ntex Transportation Services Pvt Ltd.Associate Manager at Ntex Transportation Services Pvt Ltd.