Senior Credit Controller with a strong focus on productivity and efficient task execution. Expertise in risk assessment, credit policy formulation, and financial reporting, leading to streamlined operations and reduced delinquencies. Proven skills in negotiation, problem-solving, and communication, contributing to effective financial management and enhanced customer satisfaction.
Overview
13
13
years of professional experience
Work History
Senior Expert Credit Control
DSM Frimenich
Hyderabad
09.2017 - Current
Responsible for the timely management of the cash receivables by following collections policies and procedure.
Assess credit worthiness of customer.
Analyze credit data to determine the degree of risk involved in approving credit blocks.
Responsible for reviewing the credit blocks of customer.
Locate customers using credit bureau information, background checks, while analysis about the customer’s company profile.
Mitigating ageing of invoices.
Highlighting the risk involved around the geo-political situations and taking necessary measures.
Working on doubtful receivables & analyzing the reason for the partial payment.
Communicate and correspond with Accounts receivables, Sales team, Cash apps team to resolve invoice issues.
Perform other assigned tasks and duties necessary to support the Credit & Collection Team.
Mentoring and training the new joiners with the workflow, in and around order to cash team.
Along side being SPOC for all the SAP SD related issues.
Senior Credit Analyst
HSBC
Hyderabad
01.2015 - 09.2017
Responsible for the release of limit or product issued to the customer by the bank on acceptance of agreement by following CRM policies and procedure.
Contacting the departments concerned on uploading limits.
Preparing the facility offer letters before release of limits and getting signed by customers.
Categorizing the customer profile based on their cash flow of the business.
Analyze financial statements and rating the customer.
Responsible for renewing the loan limits of customer.
Flagging up the discrepancies to relationship managers.
Facilitating customers to use the online banking.
Renewing the limits on the timely dates and on the renewal dates.
Creating of borrowing groups based on customer requirement and relationships of the firms.
Lending loans bas on the criteria’s and bank policies, sanctioned countries.
Adhering to the policies and countries before lending the money.
Detecting fraud.
Credit Analyst
CapGemini Business Services (India) Ltd
Bangalore
07.2013 - 12.2014
Responsible for the timely management of the cash receivables by following collections policies and procedure.
Detections of fraud investors & accounts.
Assess credit worthiness of customer.
Compare liquidity, profitability, and credit histories of company being evaluated with similar establishments to determine risk.
Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
Responsible for renewing the credit limits of customer based on their financial reports & credit report.
Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
Assess Credit Worthiness.
Review/Monitor Existing Credit Profile.
Monitor $100 million of Collection portfolio.
Controlling the ageing of past due invoices.
Assessing the credit risk and viability of potential and existing clients to establishing their current credit limit.
Providing financial guidance to control credit use while minimizing dispute and upholding effective payment.
Identifying and mitigating against risk issues. Working with a production, and negotiating disputes to resolve.
Reconcile customer statements/billings to minimize bad debt risk and maximize accounts receivable collections.
Working on doubtful receivables & analyzing the reason for the partial payment.
Identifying and mitigating against risk issues. Working with a production, and negotiating disputes to resolve.
Communicate and correspond with Accounts receivables, Sales team, Cash apps team to resolve invoice, P/O issues.
Identifying write-off accounts and performing write-offs.
Ensuring customer delight thru effective and assertive communication.
Mentoring and guiding the new joiners with the workflow.
Education
MBA - Finance
Osmania University
Hyderabad
03-2019
B.Com - Commerce
Osmania University
06-2012
+12 -
Intermediate Board of Education
03-2009
Skills
DNBi
Accounts receivable
Dispute resolution
Organizational Skills
Computer Literacy
Work as Team Player
Hardware & networking
Windows OS management
Virtual environment management
Data recovery
Disaster recovery
Credit risk assessment
SAP SD troubleshooting
Collections management
Customer relationship management
Team mentoring and training
Problem solving
Analytical thinking
Negotiation skills
Attention to detail
Invoice dispute resolution
Risk mitigation strategies
Accomplishments
Awarded for consistency and for outstanding performance
Auto notification for approaching credit
Case study on increasing collections percentage
Certificate course in communicative English
Underwent many personality development and corporate trainings
Targets were achieved before the given timeline, which helped the company maximize profit and hire new projects.
Conducted a training session on the O2C cycle.
Received Gold awards multiple times for going extramile and show casing customer centricity.
Special Interests
Interested in Music & singing
Recognized school, college and corporate teams in Volley Ball
Languages
English
Telugu
Hindi
Kannada
Disclaimer
I do hereby declare that the information stated here in and above are true, correct and complete to the best of my knowledge and belief.