Sarita Singh

1. Was involved in the transition of the process.

2. Manage the daily quality of data mapping and daily client mapping assignments.

3. Coordinate project flow, documentation, guidelines, and deadlines.

4. Mapped processes to holistically examine business flow and identify improvement opportunities.

5. Provided project-level analysis incorporating proposals, sequence diagrams, and scope matrixes.

• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
• Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
• Applied charges and updated patient records by using EPIC and 3M.
• Reviewed patient charts to better understand health histories, diagnoses and treatments.

• Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Developed and maintained quality assurance procedure documentation.

1. Assist the Debit Card Fraud Prevention team (DCFP) in combating Debit Card frauds.

2. Track down the source of the last transaction to identify the location of the fraudster and following the new fraudulent pattern to block the card.