NARESH MACHERLA
Department Manager
Hyderabad
Summary
Hands-on, Performance Process & Results-Oriented Quick Service Restaurant Professional (Restaurant General Manager) With Strong Skills in Following Areas: Operations Management Profit & Loss Responsibility Hiring & Motivating Staff members Developing and Implementing Training Programs Increasing Guest Satisfaction Summary of Qualifications: Background encompasses extensive professional experience in Food Service Management in the following key positions of responsibility: Restaurant General Manager; Unit Manager; Shift Leader; Team Member and in Retail as a Department Manager Strengths: Proven leadership/managerial abilities (able to motivate personnel to reach desired objectives); excellent communication / interpersonal skills (able to develop positive relationships with customers and employees); highly skilled at problem identification / problem resolution; results-oriented.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Department Manager
H&M,Hennes & Mauritz Retail India Pvt. Ltd, NEXT Premia Mall
Hyderabad
08.2017 - Current
- Ensure that the team meets customer expectations for direct service according to H&M standards
- Ensure and optimize the allocation of garments and products based on business needs
- Ensure all sales campaigns and activities are run according to H&M standards
- Ensure high quality, commercial garment presentation together with Visual team
- Ensure that the sales budget is kept to
- Manage stock levels and take key decisions about stock control
- Execute and follow up on recruitment of department team
- Execute performance reviews and follow-ups of Team development
- Follow up on Store KPIs and initiate actions to reach store goals and budgets
- Plan staff and organize department according to business needs and budget
Restaurant General Manager
Chilis Grill and Bar
Hyderabad
03.2015 - 08.2017
- Staff Recruiting, Training and Deployment
- Staff Training in compliance to the company Standards
- Maintaining Liquor and Food Cost
- Ensuring all the KPI’s are met and Driving Sales
- Handling a Store with Average Sale of 90 Lakh /month and with a Team of 50 and Delivering a Profit of Rs.35 Lakhs/Month.
Restaurant General Manager
Pizza Hut, JM
Pune
05.2012 - 03.2015
- To run the restaurant as a profit Centre by generating revenue and exceeding customer expectations
- Control day-to-day operations by scheduling labor, ordering food & supplies & developing restaurant team
- Ensure statutory compliances by maintaining registers and licenses
- Control P&L by following cash/control security procedures, maintaining inventory, reviewing financial reports, and taking appropriate actions
- Recruit, Interview & hire team members, conduct performance appraisals, take discipline action, motivate & train
- Ensure maintenance of equipment’s, facility, & grounds through the use of a Preventive Maintenance Plan based on company standards
- Ensure food quality and 100% customer satisfaction
- Ensure complete & timely execution of corporate and local marketing programs
- Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
- Achievements:
- Ranked as the Top RGM in the Market in the 2013-14 Annual Increment
- On Bench for Area Manager
- All the RGM’s of the Market are reporting to me for their Respective Stores COS Every Week
- Have reported and Presented the QBR (Quarterly Business Review) of the Market for the Last two Quarters to the CEO
- Have got experience of handling Multiple Stores in the Market
- Have made Reports and Trackers for the better Operations in the Store for the Market
- All the RGM’s of the Market Reports their sales to me Everyday
Unit Manager
Compass Group India Pvt. Ltd, HSBC, H2
Hyderabad
04.2011 - 04.2012
Restaurant Manager
Hotel Kamal Pvt. Ltd, Ohri’s
Hyderabad
12.2009 - 03.2011
- The Ohri’s Food court is well known as the largest Food court in Twin Cities
- Working with the Team for delighting guests each and every time, Tracking on opening and closing of the daily operations, Recruiting the crew, delegating shifts to the F & B Managers and captains responsibilities, controlling cost of sale, cost of labor, cost of semi variables etc and showing profitability, restaurant floor operations, maintaining all standards related to Ohri’s
Shift Manager
Dodsal Enterprises Pvt. Ltd, Pizza Hut
Hyderabad
04.2007 - 12.2009
Team Member
Dodsal Enterprises Pvt. Ltd, Pizza Hut
Hyderabad
09.2005 - 04.2007
Education
Bachelor of Commerce - Computers
Osmania University
Hyderabad 05.2015 - 04.2018
Intermediate - undefined
VMV Jr.College
S.S.C - undefined
Poornima Vidya Niketan High School
Skills
Relationship building and management
undefinedTimeline
Department Manager
H&M,Hennes & Mauritz Retail India Pvt. Ltd, NEXT Premia Mall
08.2017 - Current
Bachelor of Commerce - Computers
Osmania University
05.2015 - 04.2018
Restaurant General Manager
Chilis Grill and Bar
03.2015 - 08.2017
Restaurant General Manager
Pizza Hut, JM
05.2012 - 03.2015
Unit Manager
Compass Group India Pvt. Ltd, HSBC, H2
04.2011 - 04.2012
Restaurant Manager
Hotel Kamal Pvt. Ltd, Ohri’s
12.2009 - 03.2011
Shift Manager
Dodsal Enterprises Pvt. Ltd, Pizza Hut
04.2007 - 12.2009
Team Member
Dodsal Enterprises Pvt. Ltd, Pizza Hut
09.2005 - 04.2007
Intermediate - undefined
VMV Jr.College
S.S.C - undefined
Poornima Vidya Niketan High School
Similar Profiles
Somen PaulSomen Paul
Store Controller at H&M Hennes & Mauritz Retail India Pvt. Ltd.Store Controller at H&M Hennes & Mauritz Retail India Pvt. Ltd.
ASHWARYA CHAUDHARYASHWARYA CHAUDHARY
MARKETING PROJECT MANAGER at H&M Hennes and Mauritz Retail Pvt. Ltd.MARKETING PROJECT MANAGER at H&M Hennes and Mauritz Retail Pvt. Ltd.
Subodh KadamSubodh Kadam
Distribution Center Controlling Manager at H&M Hennes & Mauritz Retail Pvt. LtdDistribution Center Controlling Manager at H&M Hennes & Mauritz Retail Pvt. Ltd