Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic

Melvin M

Business Risk and Control Officer at Citi Bank
Chennai,TN

Summary

Dedicated and results-driven banking professional with six years of experience in Business Risk and Control, retail banking operations, and relationship management. Proven track record of delivering exceptional service, driving revenue growth, and maximizing customer satisfaction. Skilled in providing comprehensive financial solutions, managing client portfolios, and adhering to regulatory compliance standards. Adept at building and nurturing long-term relationships with clients to achieve their financial goals. Seeking to leverage extensive experience and expertise to contribute to the success of a reputable banking institution.

Overview

2
2
years of professional experience
4
4
Certifications

Work History

Business Risk and Control Officer

Citi
07.2022 - Current
  • Business Manager of Australia and Philippines, Leadership and Team Management: Provide strong systematic leadership and direction to a large team of staff members,
  • Identifying Risks: The first step is to identify potential risks related to entitlements management. This includes considering factors such as unauthorized access, data breaches, insider threats, compliance violations, and operational disruptions.
  • Established and maintained robust controls for managing access privileges, including role-based access controls (RBAC), segregation of duties (SoD), and least privilege principles, to mitigate the risk of unauthorized access and data breaches.
  • Collaborated with IT, security, and compliance teams to ensure alignment of risk management practices with regulatory requirements, industry standards, and best practices. Conducted regular reviews and audits of user entitlements, access controls, and system configurations to ensure compliance with internal policies and regulatory mandates.
  • Documentation and Reporting: Document the results of the risk assessment process, including identified risks, control gaps, and recommended mitigation strategies. Prepare comprehensive reports for management and stakeholders, highlighting key findings and proposed actions.


Senior Associate - Retail Banking Operations

Wipro Technologies Limited
6 2019 - 06.2022
  • Process new applications for Merchant, Debit/Credit card, renewals and dispatch and execute end to end card production process
  • For Cyber secure- if the fraudster has taken the PAN and would like to get the transactions then Cyber secure service will work and predict the PAN then send to the Bank then bank needs to contact the cardholder and getting fraud transaction or not
  • Provide day to day oversight and management of all card processes including but not limited to: Handling of Billing/Settlement transactions, Managing day-to-day transaction details / International Bank queries, Support Fraud operational activity for Card Acquiring, Merchant blocking, Scheme reporting, Scheme rejects & Card Reconciliation, Invoice Reconciliation, Bank Settlement


Education

B.Com CA -

Bharathiyar University

Skills

  • Banking Operations (Retail Banking and Wealth)

    • undefined

    Certification

    Cyber Security and safety awareness

    Software

    MS Office

    Power BI

    Tableau

    SQL

    Timeline

    Citi Risk and Control

    03-2024

    Cyber Security and safety awareness

    02-2024

    Business Risk and Control Officer

    Citi
    07.2022 - Current

    AML and KYC internal Mastercard

    07-2019

    Investment Banking

    05-2018

    Senior Associate - Retail Banking Operations

    Wipro Technologies Limited
    6 2019 - 06.2022

    B.Com CA -

    Bharathiyar University

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    Melvin MBusiness Risk and Control Officer at Citi Bank