Summary
Results-driven professional with over a year of experience in cosmetics sales, consistently achieving targets. Proven expertise in corporate customer support operations, enhancing satisfaction and optimizing processes. Seeking to apply a blend of sales acumen and operational efficiency.
Overview
5
5
years of professional experience
Work History
Supervisor Beauty and FMCG
Degul Medicals and Superstores
01.2025 - Current
- Sales and marketing operations
- Supervising operations Beauty and FMCG
Customer Service Operations Executive
Tech Mahindra
07.2022 - 11.2024
- Functioned as a Customer Service Operations Executive, contributing to AI-driven operations and resolving complex customer inquiries effectively.
- Consistently delivered outstanding performance across both roles, exceeding expectations and achieving key operational goals
Sales associate and advisor Beauty and cosmetics
Degul Medicals and Superstores
01.2021 - 01.2022
- Marketing and customer retention
Education
BBA - Business management and administration
10-2020
High School Diploma -
04-2014
Skills
- Customer Service
- Microsoft Excel
- MS Office
- Data Entry
- Customer support operations
- Beauty Expert
- Problem solving
- Communication
- Multilingual
- Decision-making
- Customer service
Accomplishments
- Best Performer, 2021, Increased sales by 106% at Degul Medicals.
- Bravo Award, 2024, For exceeding KPIs by 100% at Tech Mahindra.
Personal Information
Nationality: India
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Supervisor Beauty and FMCG - Degul Medicals and Superstores
01.2025 - Current
Customer Service Operations Executive - Tech Mahindra
07.2022 - 11.2024
Sales associate and advisor Beauty and cosmetics - Degul Medicals and Superstores
01.2021 - 01.2022
Mangalore University - BBA, Business management and administration
Cauvery College Virajpet - High School Diploma,
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