EBIN ALEX PANICKER
Accountant
Kollam
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Accountant
Abu Khalil Building Materials W.L.L
Manama
07.2018 - Current
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Leveraged finance knowledge to strengthen controls and improve transparency.
- Reviewed business operations and obligations to help organization function at acceptable level.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Handled day-to-day accounting processes to drive financial accuracy.
- Evaluated and improved financial records to make important business decisions.
- Tracked funds, prepared deposits and reconciled accounts.
- Collected and reported monthly expense variances and explanations.
- Provided journal entries and performed accounting on accrual basis.
- Prepared working papers, reports and supporting documentation for audit findings.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Gathered financial information, prepared documents, and closed books.
Customer Support Executive
24/7
Bangalore
10.2017 - 07.2018
- Listened to customers' questions and concerns to provide answers or responses.
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Devised recommendations to streamline and simplify customer support system and improve response time.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Provided customers with updates and periodic statements on service developments and changes in trends.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
High School - SSLC
Syrian Christian Seminary Higher Secondary School
Thiruvala 06.2010 - 04.2011
High School Diploma -
Mount Carmel Higher Secondary School
Kallada 02.2011 - 03.2014
BACHELOR OF COMMERCE - Accounting
ST Thomas College
Bhilai 01.2014 - 03.2017
Skills
Calculating liabilities
Administrative support
MS Office Suite
Bookkeeping
Budget Analysis
Cash Flow analysis
Timeline
Accountant
Abu Khalil Building Materials W.L.L
07.2018 - Current
Customer Support Executive
24/7
10.2017 - 07.2018
BACHELOR OF COMMERCE - Accounting
ST Thomas College
01.2014 - 03.2017
High School Diploma -
Mount Carmel Higher Secondary School
02.2011 - 03.2014
High School - SSLC
Syrian Christian Seminary Higher Secondary School
06.2010 - 04.2011