Summary
Overview
Work History
Education
Skills
Personal Information
Additionalinformation
Hobbies and Interests
Timeline
Generic
EBRAHIM MOLLA

EBRAHIM MOLLA

BURDWAN, KOLKATA, WEST BANGAL

Summary

  • To be an effective manager whose leadership skills enhance the performance of other staff members who are highly motivated and inspired by me.
  • To be a part of an organization, where I can use my talent and skills for its growth and development same as myself.
  • Result oriented, proactive and hard working professional with a LL.B degree and 14 years of achievement driven experience in end to end customer relation in banking and finance industry.
  • Understanding of all aspects governing operational, Business and recovery activities and up to date knowledge of back office advancements, regulations/ guidelines and statutory compliances in the industry.
  • Effective planning / optimization, focusing on best, enhancing creativity and profitability. Good communication skills, verbal as well as written coupled with exceptional presentation skills.

Overview

15
15
years of professional experience

Work History

Recovery Officer

TEAMLEASE Services Pvt Ltd (BAJAJ FINANCIAL SERVICES LTD)
Burdwan, Durgapur
02.2021 - 06.2022
  • Negotiated settlements with customers in order to resolve past due balances.
  • Ensured timely collection of overdue payments from debtors.
  • Developed strategies to minimize bad debts, mitigate losses and maximize recoveries.
  • Established relationships with external legal counsels to initiate legal action when necessary.
  • Collaborated with legal teams to initiate and manage legal actions for debt recovery.
  • Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.

Area Collection Manager

VERITAS SERVICES LTD
Burdwan, Katwa, Bankura, Durgapur,Birbhum
07.2019 - 12.2019
  • Ensured all legal requirements were met when initiating collections proceedings against debtors.
  • Prepared documents for small claims court proceedings as required by law.
  • Negotiated payment arrangements with customers and monitored compliance.
  • Attended court hearings as necessary for litigation involving delinquent accounts.

COLLECTION MANAGER (Bad Debts)

TATA BUSINESS SUPPORT SERVICES
Burdwan & Bankura dist
11.2014 - 07.2019
  • Utilized skip tracing techniques to locate hard-to-find debtors.
  • Maintained accurate records of all transactions involving artifacts in the collection.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.

Team Leader Collection

Mahindra & Mahindra Financial Services Ltd.
Burdwan
07.2007 - 06.2014
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Completed daily quality assurance duties to provide feedback for improvements.

Education

Bachelor in Law (LL.B) -

AMEX LAW COLLEGE
01.2022

Bachelor of Business Administration(B.B.A) (Sales and Marketing) -

RAJ COLLEGE
01.2007

Higher Secondary Education -

01.2004

Secondary Education -

01.2002

Skills

  • Good communication skills
  • Currently completed LLB to further acquire knowledge on the different facets of legal
  • Ability to deal with complex situations related to my field
  • Capable of handling huge amount of work with full confidence
  • Self motivated and hard worker
  • Command on different operating systems such as Windows98, Windows2000, windows XP, Windows Vista
  • Computer Knowledge: Included Dos, Windows, Ms-Excel, Ms-Word, Ms-Powerpoint, Internet & Project
  • More than 14 years of experience and expertise in the field of business/recovery in finance/banking
  • Result-oriented and passionate
  • Handles the day-to-day processes in the field and back office
  • Ensures that goals are accomplished and is reached target
  • Ensures that the strategic plans formulated by the manager are carried out
  • Determines that goals are reached and applies contingency plans
  • Devises strategies in improving the performance of executives
  • Facilitates growth and development among the employees
  • Providing enthused and motivation thought among team
  • Credit analysis
  • Legal Compliance
  • Settlement Negotiation

Personal Information

  • Father's Name: Md.K.Molla
  • Mother's Name: Hosnara Begum
  • Title: Serviceman
  • Date of Birth: 07/10/1986
  • INDIAN Driving License - Two wheeler, Light motor vehicle

Additionalinformation

Successfully completed the orientation program and gained a clear understanding of the operations and functioning of various aspects and functioning of departments/sections involved in customer relation., Responsible for overseeing that the collection target is achieved with acceptable results i.e. recovery, NPA, business generation and specifications required by the customers., Gained proficiency in MS-Office packages like Excel and Word and performed calculation like IRR., Durgapur and surrounding 4yrs. (Burdwan), Katwa, Kanla and Purbasthali surrounding 2yr (Burdwan), Farakka, Raghunathjang and part of Mursidabad surrounding 18 months., Total Burdwan dist 3.5yrs… with 0 buckets to write off recovery., Katwa, Bankura - 06 months

Hobbies and Interests

  • Playing outdoors game.
  • Solving realistic problems.
  • Doing good/helping others.

Timeline

Recovery Officer

TEAMLEASE Services Pvt Ltd (BAJAJ FINANCIAL SERVICES LTD)
02.2021 - 06.2022

Area Collection Manager

VERITAS SERVICES LTD
07.2019 - 12.2019

COLLECTION MANAGER (Bad Debts)

TATA BUSINESS SUPPORT SERVICES
11.2014 - 07.2019

Team Leader Collection

Mahindra & Mahindra Financial Services Ltd.
07.2007 - 06.2014

Bachelor in Law (LL.B) -

AMEX LAW COLLEGE

Bachelor of Business Administration(B.B.A) (Sales and Marketing) -

RAJ COLLEGE

Higher Secondary Education -

Secondary Education -

EBRAHIM MOLLA