Eby Kuriakose
Bengaluru
Summary
22 years of progressive experience driving technology transformation across diverse environments—from complex on-premises data centers to scalable, highly available cloud ecosystems. Passionate about leveraging technology to solve complex business problems and drive innovation at scale.
Proven expertise in IT architecture, operations, infrastructure engineering, and enterprise cloud adoption, with a strong focus on business outcomes. Adept at leading cross-functional teams, managing stakeholder expectations, and aligning technology initiatives with organizational goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Field CTO (Sr.Solutions Architect)
Amazon Web Services (AWS)
9 2020 - Current
- As a trusted advisor to C-level executives, I provide strategic insights through infrastructure assessments, tailored cloud migration roadmaps, and innovation-driven transformation plans.
- Orchestrated the migration and modernization of over 150 large enterprises to AWS, resulting in a committed revenue of over USD $150+ Million.
- Work closely with cloud partners, ProServe teams, and internal stakeholders to design tailored solutions that align with both technical and business goals.
- Led India’s pioneering team in Migration and Modernization, launched initiatives such as Experience Based Accelerators (EBA) Masterclasses, In-Residence-Weeks etc.
- Transformed legacy systems, optimized application and infrastructure performance through cloud migration strategies, resulting in increased scalability and reduced operational costs.
- Reduced Operational Risk, influenced to increase business's bottom-line, drove innovation for CIOs, CEO, CTO, CPO, CDO as a Field CTO advisor thru prioritization and digital transformation using AWS AI capabilities.
- Created various POC and MVP solutions for customer requirements using Amazon Bedrock, Amazon Q Developer etc.
Vice President
Goldman Sachs Pvt Ltd
06.2011 - 09.2020
- Led cross-functional teams encompassing DevOps, SRE, and Infrastructure Engineering in a dynamic startup environment, delivering customer-centric solutions aligned with business objectives.
- Achieved 99.99% application availability by spearheading cloud migration initiatives and automating processes to enhance efficiency and scalability.
- Influenced technical strategy decisions, owning requirement documentation and solution design using tools like AppDynamics, Bitbucket, Terraform, and various cloud services.
- Managed critical customer situations, collaborating with senior management to develop strategic initiatives and long-term goals, ensuring customer satisfaction and confidence in service delivery.
- Demonstrated proficient leadership skills by motivating employees and building competent teams, fostering a culture of innovation and continuous improvement.
- Collaborated with partners and professional services teams, acting as a trusted advisor to C-level executives, delivering strategic infrastructure assessments, cloud migration roadmaps, and operational excellence.
- Utilized engineering tools and customer telemetry to identify patterns of defects, conducting health checks to ensure customer environment optimization.
- Conducted root cause analysis of complex issues, serving as a liaison between product teams and customers, and providing technical guidance on Azure solutions.
- Partnered with cross-functional teams to resolve critical customer issues, acting as the voice of customers to product teams, and driving improvements in customer health and satisfaction.
Customer Advisor SME(Support Escalation Engineer)
Microsoft India R&D Pvt Ltd
04.2005 - 06.2011
- Resolved critical technical issues for 1000+ North American enterprise customers, specializing in OS internals, networking, active directory, storage, disaster recovery, and system performance
- Handled high-stakes escalations, contributing to stability & reliability of Microsoft Windows Operating Systems, and preventing millions of dollars in business losses due to outages.
- Provided exceptional customer service while resolving difficult situations diplomatically, maintaining client loyalty during challenging circumstances.
- Supported sales teams by offering technical insights during pre-sales discussions with prospective clients where appropriate. Supported product (SDE) team to improvise products.
- Served as subject matter expert in key technology areas, providing guidance and expertise to colleagues and clients alike.
- Delivered training sessions on new products and technologies, ensuring team members were well-equipped to handle emerging issues.
- Assisted in hiring new support escalation engineers, contributing to building strong talent pool within the organization.
Network Engineer Intern
Satyam Computer Services
06.2004 - 04.2005
IT Systems Administrator
BPO Channel Pvt Ltd
09.2003 - 06.2004
Education
MBA - Strategic Management
Indian Institute of Management (IIM)
12.2017
Bachelor of Engineering - Computer Science
Bharathidasan University
07.2001
Diploma - Computer Technology
Bharathiar University
06.1998
Skills
- Cloud Architecture & Strategy
- Cloud Migration & Modernization
- Disaster Recovery & Business Continuity
- Leadership & Team Management
- Technical Leadership & Team Mentoring
- Cross-functional Collaboration
- Change Management & Agile Methodologies
- Innovation & Solution Development
- Enterprise IT Strategy & Transformation
- DevOps & SRE Best Practices
- Technical Evangelism & Public Speaking
Websites
Certification
AWS Certified AI Practitioner
AWS Certified Solutions Architect – Professional
Kubernetes and Cloud Native Associate (KCNA)
Microsoft Certified: Azure Administrator Associate
Implementing Microsoft Azure Infrastructure Solutions
16+ Microsoft Certs including MCSE, MCSA, MCT, MCP
Cisco Certified Network Associate (CCNA I)
Red Hat Certified Engineer (RHCE)
Awards
- Most Valuable Employee (MVP) – Amazon Web Services (AWS)
- Migration and Modernization Veteran Award (2013)
Personal Information
Certifications
03-2024
Languages
English
Advanced (C1)
Hindi
Intermediate (B1)
Malayalam
Advanced (C1)
Tamil
Upper intermediate (B2)
Kannada
Elementary (A2)
Timeline
Vice President
Goldman Sachs Pvt Ltd
06.2011 - 09.2020
Customer Advisor SME(Support Escalation Engineer)
Microsoft India R&D Pvt Ltd
04.2005 - 06.2011
Network Engineer Intern
Satyam Computer Services
06.2004 - 04.2005
IT Systems Administrator
BPO Channel Pvt Ltd
09.2003 - 06.2004
MBA - Strategic Management
Indian Institute of Management (IIM)
Bachelor of Engineering - Computer Science
Bharathidasan University
Diploma - Computer Technology
Bharathiar University
Field CTO (Sr.Solutions Architect)
Amazon Web Services (AWS)
9 2020 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
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