Echensangla

• Working as part of the sales team in a mission-driven healthtech company focused on improving women’s health, particularly in areas such as PCOS management, mental wellness, nutrition, and lifestyle support.

• Conducting outbound calls to engage with potential clients, understand their health concerns, and guide them through Veera’s consultation process.

• Building empathetic and trust-based relationships with clients to provide personalized health solutions aligned with their specific needs and goals.

• Post-consultation, helping clients understand program options and enrolling them in suitable health plans designed by Veera’s team of doctors, nutritionists, and health coaches.

• Consistently achieved 80% to 101% of monthly sales targets, contributing to program enrollments and overall business growth.

• Recognized for maintaining strong conversion rates and client rapport, enhancing both customer satisfaction and retention.

• Collaborated with internal teams to ensure a smooth onboarding experience and continuous client support.

• Maintained accurate records of client interactions using CRM tools and ensured timely follow-ups to address ongoing client needs.

• Contributed to Veera Health’s mission of transforming women’s healthcare in India through personalized, accessible, and holistic support.

⁃ Worked in the D2 process within the marketplace, specializing in resolving Amazon product issues including Kindle, Echo, and Fire TV.

⁃ Proficiently handled retail-related problems, ensuring customer satisfaction through effective issue resolution.

⁃ Demonstrated expertise in troubleshooting and providing technical support for a range of Amazon devices.

⁃ Utilized strong communication skills to address customer inquiries and concerns, contributing to a positive customer experience.

Collaborated with cross-functional teams to streamline processes and enhance overall service efficiency.

• Got an opportunity to positively drive sales in a 3D printing medical company for about 4 years.
• Executed impactful marketing campaign not only through social media but also by conducting seminars and special events during 3d printing and medical exhibitions.
• Successfully was able to build long term relationships with clients as well as other business partners that contributed towards strengthening company's supply chain.
• Worked upon marketing plans for developing and launching new products in a completely new field.

• Developed and administered opening and closing procedures of the restaurant.

• Provided proactive training and supportive counselling to the team members.

• Effective communication with managers, supervisors and staff through both written and verbal skill.

• Responsible for inventory management and providing excellent customer service.

• Learned all entry level positions in the Culinary Department.

• Learned any tasks relevant to educational experience as assigned by the supervisor or manage

• Resolved problems, improved operations and provided exceptional service.