Edward Blackburn
Brazil,IN
Summary
Experienced business professional with a strong background in project management, process improvement, and financial analysis. Demonstrated ability to streamline business operations and drive cost reduction initiatives. Skilled in data analysis to identify trends and develop strategies for improved efficiency. Forward-thinking Operations Specialist with 10 years of expertise in building management for government entities. Excels at fostering positive relationships to optimize project goals and outcomes, effectively solving complex problems, and delivering innovative improvement strategies.
Overview
26
26
years of professional experience
Work History
Lead Building Management Specialist
U.S. General Services Administration
07.2022 - Current
- Serves as the senior property manager and team leader over a group of seven building management specialist for multiple federal owned buildings and lease location
- Plans, coordinates, and evaluates the full range of work activities of a team of employees supporting the three federal buildings and 15 leased facilities totaling over 2 million square feet
- Manages and evaluates building operations and/or building management programs to achieve customer satisfaction
- Anticipate customer needs and respond to customer interactions and from those inputs, advocates for the customer and integrate the customer’s mission and needs into asset plans and recommendations
- Services as an advocate for investment in assigned buildings in a way that realizes and optimizes building conditions, systems, equipment, operating efficiency, etc., while accounting for customer and revenue values
- Ensures the technical soundness of contractor provided supplies and/or services/processes and decisions through the review, oversight and management of services, construction and/or lease projects, including assessment of contractor performance
- Managing customer relationships and communications to enhance customer loyalty and retention in accordance with established playbooks and business processes
- Manged the day to day operations of the O&M contract and janitorial contract while ensuring KPIs are being meet
- Gathered, organized and input information into digital database.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
Various Positions
Indiana Army National Guard (Reserves)
03.1999 - Current
- I have served in the Indiana Army National Guard for the last 25 years as an enlisted member
- I have been in several leadership positions throughout my career
- I have worked at every level of Military command starting at the Company level
- I have been assigned key staff positions at the Brigade and Division levels of command and currently assigned as the Mechanical Maintenance Supervisor Sergeant Major at Joint Force Headquarters (JFHQ)
- In my 25 years of service, I have routinely been assigned full time positions on Active Duty in support of the Indiana National Guard as well as multiple overseas deployments
Building Management Specialist
U.S. General Services Administration
02.2020 - 07.2022
- Provide occupants of both Federal Government buildings and privately leased space with safe, secure, clean, and sustainable facilities in which to conduct agency business
- Work closely with other GSA personnel, customer agency personnel and contractors in the planning, design, renovation, construction, alteration, operation, maintenance, and repair of assigned buildings
- Evaluates any proposed contract changes and makes recommendations to the Contracting Officer regarding changes in scope of performance standards to improve service delivery and meet customers’ needs, or changes in the site conditions; performs final inspection of completed work against contract requirements and approves or rejects the final product in whole or in part
- Performs pre-occupancy and transition tasks including reviewing space requests; participating in market surveys and design kickoff/acceptance meetings; preparing lessor transition and customer welcome packages; providing past performance information to the LCO for succeeding leases; and perform space condition inspections, key collection for vacated space, and coordinate overtime utility services and payments
- Manages grounds and exteriors including parking structures and lots, site utilities, landscaping and grounds, snow removal, and exterior building maintenance; assesses the effect of climate and extreme environmental conditions and evaluates the performance of grounds and exterior elements; assesses the need for alterations in grounds and exterior elements; and manage the maintenance and custodial needs of grounds and exterior elements
- Uses Life Cycle Cost Analysis and Total Cost of Ownership concepts and is fully engaged in development of budgets for building services, repair and alteration, and capital design and construction
- Created and managed project plans, timelines and budgets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Conducted regular reviews of operations and identified areas for improvement.
Transportation Management Specialist
Indiana Army National Guard (Federal Technician)
10.2018 - 02.2020
- Evaluated contractors' capability of meeting contractual requirements for passenger transportation and/or shipment of completed products
- Monitor contractors' traffic management operations through review of billing data and/or plant visits
- Negotiate with carriers, using known or forecasted traffic patterns and market research, to provide transport services for specified routes at specific fares and/or rates
- Assist with creating the statement of objectives
- Serves as the technical transportation advisor to all statewide operating officials on all matters dealing with commercial movement of personnel and equipment
- Ensures that traffic management and transportation services required to support the mission are accomplished
- Inspects, or provides for inspection of, commercial carrier terminals and buildings to locate and expedite delivery of astray government shipments
- Procures domestic and international travel for both military and civilian passengers
- Maintains all transportation related automated systems and databases to support the Traffic Management Programs for the State
- Executes duties and responsibilities to support mobilization, de-mobilizations, Homeland Security/Defense and State and Federal emergency operations
- Accomplishes the full spectrum of support for state and Federal National Guard operations, training, readiness missions, natural disasters, and Homeland Defense/Defense Support of Civil Authorities (HLD/DSCA)
- Awards contracts to carriers
- Reviews and analyzes the terms of contracts to determine the most effective arrangements for transporting passengers and material
- Conducts internal audits to ensure compliance
- Reconciles two different Centrally Billed Accounts
- Oversees on-ground operations: container yard, deployment facility, rail yard, line haul, staging, shipping, and receiving
- Maintenance manager of the buildings, rail, and grounds as well as inspected work to ensure its compliance
- Completed and tracked all work orders of buildings and rail yard
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Group Leader Welder
Crown Equipment Corp
08.2010 - 10.2018
- Responsible for approving 15 employee’s hours worked and scheduling overtime when required
- Ensured employees understand the standard of work
- Ordered parts for the area and completed quality checks on work performed
- Maintained the equipment in the area as well as completed work orders when required and ensured preventive maintenance was completed daily
- Ensured the production schedule and all safety regulations and guidelines were being followed
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Trained new team members by relaying information on company procedures and safety requirements.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
- Met production targets and tight deadlines by collaborating closely with team members.
Non-Commissioned Officer in Charge (NCOIC) of Grounds and Operations
Indian Army National Guard (ADOS)
05.2018 - 09.2018
- Serves as the technical transportation advisor to the state Mobilization Officer on all matters dealing with movement of personnel and equipment
- Maintains all transportation related automated systems and databases
- Executes duties and responsibilities to support mobilization and de-mobilizations
- Oversees on-ground operations: container yard, deployment facility, rail yard, line haul, staging, shipping and receiving
- Maintenance manager of the buildings, rail, and grounds as well as inspected work to ensure its compliance
- Completed and tracked all work orders of buildings and rail yard
Building Manager and Movement NCOIC
Special Operations Command (Deployment)
03.2016 - 09.2017
- Reviews contracts to verify accuracy of transportation related items, such as free on-board terms, freight classification, funding, carrier mode, delivery schedules, and destinations
- Recommends changes, such as consolidating contractor shipments and using alternate methods of shipment to reduce transportation costs and analyze the terms of contracts to determine the most effective arrangements for transporting passengers and material
- Analyze transportation costs to develop alternatives in procurement, storage, distribution, or stocking procedures
- Manages the acquisition or material management of a wide variety of commodities and items distributed throughout the country and to numerous overseas locations
- Manager for all maintenance for four different buildings
- Scheduled the usage of each building
- Maintained and managed all maintenance to include completing work orders and contracting work to be repaired
- Responsible for finance, morale, safety, approving vacation, all training and disciplinary action of all employees assigned to the unit
- Procured domestic and international travel for both military and civilian passengers
- Served as the technical advisor to the Theater Officer on all building related matters and movement of personnel and equipment
Maintenance Manager
Indiana Army National Guard (ADOS)
06.2014 - 03.2016
- Served as the Maintenance Manager ensuring all maintenance was completed on time and to standard
- Ensured all maintenance was completed correctly and responded when issues arose
- Managed the maintenance of more than 140 pieces of equipment
- Completed all work orders and inspected work to ensure it was in compliance with standards
- Responsible for the tracking of all funding ensuring we stayed under budget
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Supervised employee performance, preventive maintenance, and safety.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Prepared and reviewed maintenance contracts with external service providers to offer mutually binding agreements.
Education
Bachelor of Science Degree - Business Administration
Colorado Technical University
11.2024
Undergraduate Certificate - Leadership and Workforce Development
United States Army Sergeants Major Academy
05.2023
Associate of Science Degree - General Studies
Colorado Technical University
11.2012
Skills
- Operations management
- Business analysis
- Human resources management
- Organizational skills
- Self motivation
- Customer relations
- Organizational development
- Team building
- Team leadership
- Budget management
- Resource allocation
- Problem-solving abilities
- Market research
- Project management
- Experience in leadership
- Decision-making
Supplementary Information
Secret Security Clearance, Contracting Officer's Representative Cerfication Level III
Military Awards
- Meritorious Service Medal (2 OLC)
- Army Commendation Medal (2 OLC)
- Army Achievement Medal (3 OLC)
- Army Reserve Component Achievement Medal (1 OLC)
- National Defense Service Medal
- Iraq Campaign Medal
- Global War on Terrorism Expeditionary Medal
- Global War on Terrorism Service Medal
- Armed Forces Reserve Medal
- Humanitarian Service Medal
- Military Outstanding Volunteer Service Medal
- Noncommissioned Officer Professional Service Ribbon (Numeral 5)
- Army Service Ribbon
- Overseas Service Ribbon (Numeral 2)
- Indiana Outside Continental United States Ribbon (Numeral 2)
- Indiana Emergency Service Ribbon
Timeline
Lead Building Management Specialist
U.S. General Services Administration
07.2022 - Current
Building Management Specialist
U.S. General Services Administration
02.2020 - 07.2022
Transportation Management Specialist
Indiana Army National Guard (Federal Technician)
10.2018 - 02.2020
Non-Commissioned Officer in Charge (NCOIC) of Grounds and Operations
Indian Army National Guard (ADOS)
05.2018 - 09.2018
Building Manager and Movement NCOIC
Special Operations Command (Deployment)
03.2016 - 09.2017
Maintenance Manager
Indiana Army National Guard (ADOS)
06.2014 - 03.2016
Group Leader Welder
Crown Equipment Corp
08.2010 - 10.2018
Various Positions
Indiana Army National Guard (Reserves)
03.1999 - Current
Associate of Science Degree - General Studies
Colorado Technical University
Bachelor of Science Degree - Business Administration
Colorado Technical University
Undergraduate Certificate - Leadership and Workforce Development
United States Army Sergeants Major Academy
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