Entrepreneurial-minded Senior Executive with consistent success in starting, building, scaling and enhancing equity valuation with technology adaption and evolving business intelligence
Overview
24
24
years of professional experience
Work History
Chief Operating Officer CEO
CEO at SMC IFMS & RARE Hospitality
07.2017 - Current
Company Overview: formerly Service Master Clean & Rare Hospitality ( President >>Chief Operating Officer>> CEO – Since July 17 ), Subsidiary of SIS Group, A listed company of BSE/NSE
Leading a team of 400 Management Professionals with over 40,000 front line service teams Pan India
Set up key nation building business specialized service portfolios generating higher operating margins
Successfully lead 5X 7Y growth with specialization in key FM verticals like Healthcare, Manufacturing, Heavy Industries, Pharma
Conceptualized & implemented “V” Shape Recovery, post the first pandemic wave that led to sustaining the top line revenues and sharp recovery in the preceding year.
Built robust growth through setting up affiliate marketing and lead generation platform
Developed multiple client facing solutions IOT application addressing productivity, cost saving and building value proposition
Built and transformed a cleaning business portfolio to a fully IOT based integrated FM portfolio, 33% being IFM and rest as normal FM
Managing business revenue in excess of 1000 Cr.( 120m USD )
Head Operations (Soft & Bundled Services)
OCS India (Outsourced Client Solutions)
01.2016 - 01.2017
Built COE for the existing Soft & Hard Services, Provided operating intelligence post full acquisition of hard services
Spearheaded operations portfolio across India worth INR 300 crores and achieved financial performance, business retention and supporting new high growth sectors, Managed business revenue in excess of 300 Cr.
Vice President
Aramark India
01.2012 - 01.2016
Spearheaded business portfolio in the F&B and IFM Solutions space across PAN India & implemented global best practices on lines of US standards in Manufacturing, Healthcare and Commercial spaces including CMMS as a key offerings
Steered efforts towards increasing GOM from 9% to 16% that resulted in effective renewal negotiations, labor productivity & business improvements, improved cash flows
Managed Business Revenue of 100 Cr
Vice President
Krystal Integrated Services
01.2007 - 01.2012
Established Facilities Management vertical from base, transformed a Security services company to a full self-delivered FM Organisation
Directed 10,000 workforce across India, 200 customers in 12 cities and team size of 40 Management professionals
Managed Business Revenue in excess of 100 Cr
General Manager – VP
CNCS Facility Solutions (Acquired by A2Z Company in 2009)
01.2002 - 01.2007
Spearheaded a startup cleaning company with 400 resources to a full IFM organisation with 1800 resources in 48 months, spanning 7 cities, managing revenues in excess of 25 Cr.
Created shareholder value which was unlocked in acquisition to A2Z listed FM Company in India
Education
MBA (Executive) -
Southern Hampshire, ITM
01.2009
BBA - undefined
IAU
01.2006
Skills
Problem Solving
Business Strategy & Execution
Strategic Program Management
Business Expansion & Turnarounds Operational Excellence
P&L Management
Facility Management ( SME )
Digital & IFM tech application
ESG Champion & Evangelist
Brand building & Positioning
Accomplishments
Leading a team of 400 Management Professionals with over 40,000 front line service teams Pan India
Set up key nation building business specialized service portfolios generating higher operating margins
Successfully lead 5X 7Y growth with specialization in key FM verticals like Healthcare, Manufacturing, Heavy Industries, Pharma
Conceptualized & implemented “V” Shape Recovery, post the first pandemic wave that led to sustaining the top line revenues and sharp recovery in the preceding year.
Built robust growth through setting up affiliate marketing and lead generation platform
Developed multiple client facing solutions IOT application addressing productivity, cost saving and building value proposition
Built and transformed a cleaning business portfolio to a fully IOT based integrated FM portfolio, 33% being IFM and rest as normal FM
Managing business revenue in excess of 1000 Cr.( 120m USD )
Affiliations
Facility Management Professional – FMP Accreditation
International Facility Management Association – IFMA in 2018
EXECUTIVE PROFILE
Thought leader & Visionary Strategist offering 30+ years of exposure in multi-cultural, diverse industries and global organizations, 20 years in leadership position
Hands-on experience in formulating the strategy & plans for organization’s business operations; conceptualized & developed new business strategies that led to an increase in turnover & profitability of the organization
Trusted Board Advisor conceptualizing and creating revenue opportunities; delivered business results focused on improving business processes to enhance reliability, increase simplicity, and enable scalable growth
Proven track-record of establishing solutions related to IOT, ML and AI in Infection Control & Cross Contamination Control Program, Healthcare, Pharma & Food Production, Smart FM and Hospitality Programs ( Facility Management Solutions )
Rose through Leadership ranks to effectively direct people management functions like training and development, coaching & mentoring, induction, developing and delivering training program for employees spread across geographical locations
Passionately invested in social cause ( Project Rescue ) be the voice of the less fortunate
Non Executive Positions
YWCA International Centre - Mg Housekeeping
Oberoi Hotels - F&B
PERSONAL DETAILS
Year of Birth: 1973
Address: Mumbai, India
Timeline
Chief Operating Officer CEO
CEO at SMC IFMS & RARE Hospitality
07.2017 - Current
Head Operations (Soft & Bundled Services)
OCS India (Outsourced Client Solutions)
01.2016 - 01.2017
Vice President
Aramark India
01.2012 - 01.2016
Vice President
Krystal Integrated Services
01.2007 - 01.2012
General Manager – VP
CNCS Facility Solutions (Acquired by A2Z Company in 2009)