Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
EDWIN R THATTIL

EDWIN R THATTIL

PALAKKAD

Summary

Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth. Dedicated and innovative professional with strong leadership skills and many years of experience in product development and marketing. Bringing expertise in markets and demonstrated aptitude for market research and promotional planning.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Product Sales Manager

KOTAK MAHINDRA BANK
Palakkad, Thrissur, Malappuram
07.2024 - Current
  • Working with branch and sales channels for NR Acquisition.
  • Executing marketing plans and reward programs.
  • Get in touch with HNI clients and own up targets for CASA, TD, FCNR, FX. Share strategic plans and business analysis with Area managers and RBM to make decisions in terms of enhanced focus to meet targets.
  • Performed competitive analysis of other companies' products in the same market.
  • Organized trade shows, conventions, seminars, webinars. to promote products or services.
  • Provided training for new hires on product knowledge, sales processes, and customer service techniques.

Relationship Manager- NR

Kotak Mahindra Bank
Palakkad, Thrissur, Malappuram
08.2022 - 06.2024
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Analysed client financial statements to offer tailored advice and products.
  • Developed and executed strategies for customer retention and acquisition.
  • Achieved client loyalty through quality, productivity, service and proactive management.
  • Participated in industry events such as conferences and tradeshows to build brand awareness among prospects.

Relationship Manager-NR

AXIS BANK
Tirur
04.2021 - 08.2022
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.
  • Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
  • Maintained accurate records of all client interactions within the company's CRM system.
  • Collaborated with internal teams to create customized financial solutions for clients.

Customer Service Officer

Axis Bank
Tirur
09.2019 - 03.2021
  • Answered customer inquiries via telephone, email and face-to-face contact.
  • Provided customer service in a courteous and professional manner.
  • Resolved customer issues in an efficient and timely manner.
  • Handled banking operations like Re-KYC, Clearing, CMS, Salary Payments, Bulk Payments, forex transactions, verifying vouchers, Bank cheques, RTGS, NEFT, Fund transfers, etc. In banking software, to comply with the maker-checker concept.

Education

Post Graduate Diploma in Banking And Services - Banking

Manipal Academy of Banking
Bengaluru
12-2019

Master of Commerce - Marketing

Bharathiyar University
Coimbatore
08-2017

Post Graduate Diploma in Computer Application -

Rutonix
Palakkad
01-2017

Bachelor of Commerce - Computer Application

Calicut University
Palakkad
05-2014

Skills

  • Customer Portfolio Management
  • Customer Engagement
  • Revenue Growth
  • Client Relations
  • Lead Generation
  • GoldMine CRM
  • Client Relationship Management
  • Customer Acquisition

Certification

  • IRDAI
  • NISM-Mutual Fund and Depository Operations

Languages

Malayalam, English
First Language

Timeline

Product Sales Manager

KOTAK MAHINDRA BANK
07.2024 - Current

Relationship Manager- NR

Kotak Mahindra Bank
08.2022 - 06.2024

Relationship Manager-NR

AXIS BANK
04.2021 - 08.2022

Customer Service Officer

Axis Bank
09.2019 - 03.2021

Post Graduate Diploma in Banking And Services - Banking

Manipal Academy of Banking

Master of Commerce - Marketing

Bharathiyar University

Post Graduate Diploma in Computer Application -

Rutonix

Bachelor of Commerce - Computer Application

Calicut University

Similar Profiles

CREATE PROFILE
EDWIN R THATTIL