Enthusiastic IT professional eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of cloud computing and Motivated to learn, grow and excel in IT Industry and have 6+ years of experience.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Onsite Support Engineer 2
Deluxe Entertainment Services Group
Bangalore, Karanataka
07.2015 - Current
Creating and managing EC2 instances.
Working knowledge of JIRA and confluence knowledge management.
Application deployment and data migration on AWS.
Creating and managing IAM users for vendors, and freelancers.
Guide and troubleshoot IAM login issues.
Independent testing and validating the services.
Manage Virtual machines via admin console and provide quick resolutions to end-users.
Create snapshots for backup.
Experience on Migration tools like Cloud Endure.
Good Knowledge on networking concepts.
Create S3 buckets and provide access to users and freelancers as per the requirement.
Participate in problem management reporting, resolution and documentation in ticketing system.
Strong technical background and partner customer orientation.
Experience designing cloud architecture for private, public and hybrid cloud models
Strong public speaking, writing, critical thinking & analytical skills.
In-depth knowledge of key services like s3, ec2, load balancer, vpc, data center, IGW, NAT, snapshots, EFS, security groups and EBS.
Provide remote support and resolve the issues within SLA for multiple US locations.
IT Executive
Justdial limited.
Bangalore, Karanataka
07.2014 - 07.2015
Monitoring and troubleshooting all IT related calls, tickets and closed within SLA's.
Monitoring OMSA report day to day basis.
Installation of new pc's and laptops.
Configuration and testing and deployment of hardwares.
Maintain all telecom related quires.
Configuring Linux operating systems and deploying.
Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
Education
High School Diploma -
Junior Technical School
Bellary
Science -
Nalanda P.U College
Bellary
07.2007 - 05.2009
Bachelor of Engineering - Electronics And Communications Engineering
Sahyadri College of Engineering
Mangalore
07.2009 - 01.2014
Skills
Cloud services
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Accomplishments
Received multiple best employee of the month awards.
Certification
AWS solutions architect associate
Timeline
AWS solutions architect associate
02-2021
ITIL V3 foundation course
02-2019
Onsite Support Engineer 2
Deluxe Entertainment Services Group
07.2015 - Current
IT Executive
Justdial limited.
07.2014 - 07.2015
Bachelor of Engineering - Electronics And Communications Engineering
Account Manager for Warner Bros. Content Technology & Ops: Mastering – Emerging Formats at Deluxe Entertainment Services GroupAccount Manager for Warner Bros. Content Technology & Ops: Mastering – Emerging Formats at Deluxe Entertainment Services Group
Senior Localization Coordinator - Dubbing at Deluxe Entertainment Services Group Inc.Senior Localization Coordinator - Dubbing at Deluxe Entertainment Services Group Inc.