Ehtisham Ansari
Kanpur
Summary
Dynamic Service Advisor at Brine Yamaha Unicorp LLP, adept at enhancing customer satisfaction through exceptional service scheduling and technical communication. Leveraging strong problem-solving abilities and extensive vehicle maintenance knowledge, I consistently foster positive relationships, ensuring timely service completion and a seamless customer experience.
Overview
2
2
years of professional experience
2015
2015
years of post-secondary education
Work History
Service Advisor
Brine Yamaha Unicorp LLP
Kanpur
10.2023 - Current
- Assisted customers with product inquiries and service recommendations.
- Scheduled service appointments for customer convenience and vehicle maintenance.
- Coordinated with technicians to ensure timely completion of services.
- Facilitated communication between customers and technicians to ensure efficient automobile service.
- Experienced in developing relationship with customers ensuring their satisfaction with the service.
- Possessed extensive knowledge and experience in customer service, scheduling, and administrative duties.
Education
Tally - Tally, MS-Excel, MS-Office Etc.
Data Expert
01.2015 - 01.2017
Bachelor of Arts - English Literature, English Language, Economics
CSJM University
Kanpur, India 01.2014 - 06.2016
BNSD INTER COLLEGE
Kanpur, India Skills
- Customer service
- Service scheduling
- Technical communication
- Vehicle maintenance
- Technical knowledge
- Problem Solving
- Time management
- Interpersonal skills
Languages
Hindi
First Language
Hindi
Proficient (C2)
C2
English
Intermediate (B1)
B1
Timeline
Service Advisor
Brine Yamaha Unicorp LLP
10.2023 - Current
Tally - Tally, MS-Excel, MS-Office Etc.
Data Expert
01.2015 - 01.2017
Bachelor of Arts - English Literature, English Language, Economics
CSJM University
01.2014 - 06.2016
BNSD INTER COLLEGE