Possesses versatile skills in problem-solving and collaboration. Brings fresh perspective and strong commitment to quality and success. Currently focused on IT based roles.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
The Elm
10.2024 - Current
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Managed reservation system to optimize table turnover.
Answered phone calls to take orders, give information and document reservations.
Restaurant Hostess
Lennies
07.2023 - 10.2024
Managed reservation system to optimize table turnover.
Assisted with menu explanations and answered guest inquiries.
Answered phone calls to take orders, give information and document reservations.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Prepared dining room for service by cleaning , organizing tables and placing table settings.
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Greeted and seated guests in a friendly, efficient manner.
Volunteer
WonderLab
06.2021 - 07.2021
Facilitated engaging activities to enhance campers' social and teamwork skills.
Supported staff in managing daily operations and ensuring a safe environment.
Assisted in planning and executing educational programs tailored to campers' interests.
Monitored camper participation to encourage involvement in various activities.
Education
Bachelor of Science - Cybersecurity And Global Policy
Indiana University, Bloomington
Bloomington, IN
05-2029
High School Diploma -
Bloomington High School South
Bloomington
05-2025
Skills
Customer service
Strong multitasking
Phone etiquette
POS system operations
Active learning
Complex Problem-solving
Handling complaints
Judgment and decision making
High-volume phone answering
Timeline
Restaurant Hostess
The Elm
10.2024 - Current
Restaurant Hostess
Lennies
07.2023 - 10.2024
Volunteer
WonderLab
06.2021 - 07.2021
Bachelor of Science - Cybersecurity And Global Policy