EJAJ UDDIN
Shanghai
Summary
Looking for a challenging and responsible role in a leading organization. My emphasis will be always on discipline, planning, learning and team building with high Motivational levels to produce the best results keeping in mind the company’s value. Guide the team in the right direction by imparting proper training.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
Kebabs On The Grille
04.2015 - Current
- Effectively managing people in order to maximize the effectiveness of Food and Beverage staff and develop their potential
- Heading the effective management of Food and Beverage outlets to standard, according to budget constraints whilst maximizing profits
- Responsible for all guest services and administration in Food and Beverage department
- Financial reporting, Food and Beverage cost control and budgets to ensure maximum profitability of the department
- Performing a sales and marketing function for the Food and Beverage department and achieving of budgeted sales figures
- Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
- Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Estimate food consumption, place orders with suppliers, and schedule delivery of fresh food and beverages
- Resolve customer complaints about food quality or service
- Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records
- May use computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
RESTAURENT SUPERVISOR
ITC Fortune Hotels
12.2013 - 04.2015
Team Leader
Al Madina Suites
08.2013 - 12.2013
Restaurant Supervisor
Hotel starlit select
12.2011 - 08.2013
- Deputies in the absence of the restaurant manager and ensure smooth functioning of the restaurant
- Allot daily duties to subordinate staff to meet work exigencies ensuring equity of work
- Inspect the mis-en-scene and mis-en-place to ensure the smooth flow of operations
- Supervise food service with a view to ensure speed, quality of service and personalization
- Conduct daily briefing using it as a vehicle for two-way communication, training and corrective action
- Organize the training of staff for meeting the standards of service
- Attend to guest complaints and ensure guest satisfaction through immediate action
- Responsible for attending walk-in guest as well as guest’s calls & passing information to the guest about Rooms and Banquet packages
- Making FP for function & distribute to all departments
- Maintain and control the par stocks of Cutlery, Crockery, Linen, Supplies and Equipment.
Snr.Guest Service Attendant
RIGHT LAND RESORT&SPA
11.2010 - 12.2011
- Responsible for selling food and beverage so as to meet restaurant budgets
- Supervise the mis-en-place of the assigned station & inspect the table layouts in the station to ensure a smooth & standards of service
- Responsible for weekly inventory of the stock and control the inventory of cutlery and service equipment allotted to the station
- Responsible to serve wines & Beverages according to international practices
- Take food and beverage orders correctly.
Guest Service Attendant
THE IMPERIAL PALACE
10.2009 - 10.2010
- Clean and polish allotted silverware, cutlery, glassware, and chinaware
- Lay table covers as per standards set
- Ready the side station
- Receive, greet and seat guests
- Present wine list and menu cards and take orders
- Serve food & beverage by the standards of the Restaurant
- Up sell food and beverage
- Present the bills and receive payment correctly.
Education
10TH -
W.B.B.S.E
12TH -
W.B.C.H.S.E
BSC-HMCTT -
P.T.U
Skills
- Team Management
- Staff Scheduling
- Inventory control and record keeping
- Promotions planning
- Customer-Oriented
- Complaint resolution
Accomplishments
- Become employee of the month in the ITC Fortune
Timeline
Restaurant Manager
Kebabs On The Grille
04.2015 - Current
RESTAURENT SUPERVISOR
ITC Fortune Hotels
12.2013 - 04.2015
Team Leader
Al Madina Suites
08.2013 - 12.2013
Restaurant Supervisor
Hotel starlit select
12.2011 - 08.2013
Snr.Guest Service Attendant
RIGHT LAND RESORT&SPA
11.2010 - 12.2011
Guest Service Attendant
THE IMPERIAL PALACE
10.2009 - 10.2010
10TH -
W.B.B.S.E
12TH -
W.B.C.H.S.E
BSC-HMCTT -
P.T.U
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