Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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EKANT CHOUBEY

KEY ACCOUNTS MANAGER
Mumbai

Summary

Dynamic Key Account Manager with 8+ year's experience with strong background playing a vital role in Business Development, Team Management, Banking Operations and Client Relationship Management for a wide range of organizations. Demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Key Accounts Manager

L&T FINANCE
MUMBAI
02.2022 - Current
  • Responsible for identifying and onboarding partners (Offline/Fintech/Aggregators) in lending space for consumer loan business.
  • Served as business SPOC between partners and internal stakeholder for process efficiency, digital interventions and creating good customer experience.
  • Conducted research, gathered information from multiple sources and presented results.
  • Work with different teams across organization to get 360 degree exposure and influence.
  • Working closely with Internal and External Stakeholders.
  • Market and client visits to understand intricacies and challenges.
  • Handle and co-ordinate for pre and post on boarding activities and manage partner BAU operations and escalations.

Senior Sales Manager

Bajaj Finserv
MUMBAI
04.2018 - 01.2022
  • Handling major key accounts of Mumbai and distribution market for Harbour region. Managing key dealer relationship with market size of 150cr.
  • Led team of 25 members while providing exceptional partner relations.
  • Led employee relations through effective communication, coaching, training and development.
  • Created sales forecasts to target daily, monthly and yearly objectives. Analyzed sales data and kept up to date with market trends.
  • Met with dealers/partners, delivering presentations and educating on product and service features and offerings.
  • Accomplished multiple tasks within established timeframes.
  • Kept detailed records of daily progress to identify and correct areas needing improvement. Coordinated weekly meetings for internal and external groups.

Assistant Manager

Axis Bank
NAVIMUMBAI
06.2014 - 10.2017
  • Adept at performing banking operations effectively & efficiently, coordinating and managing a variety of branch banking operations.
  • Managed over 150 clients for portfolios upselling and cross selling of different products.

Summer Internship

Navjeevan Trade and Commodities
Mumbai
01.2013 - 07.2013
  • Monitored and researched major corporate actions with potential to affect stock market
  • Monitored portfolio performance using online tools such as money control, value research etc.

Education

MBA - Finance

ITM
NAVIMUMBAI
06.2012 - 07.2014

BBA - Business Administration

Shri Shankaracharya College
Bhilai
06.2008 - 06.2011

High School -

Vidya Jyoti
Kumhari
07.2007 - 03.2008

Skills

Communication & Interpersonal Skills

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Additional Information

Client Relationship Management

  • Managing customer centric operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms with minimum TAT.
  • Managing the overall functioning of process, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
  • Interfacing with clients for understanding their requirements and cultivating relations with them.

Team Management

  • Leading, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and meeting of individual & group targets.
  • Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

Sales and Business Development

  • Develop a growth strategy focused on financial gain and customer satisfaction, conduct research to identify new markets and customer needs.
  • Performing various activities to grow sales and build long term relationship with new and existing customers to promote company’s product.

Banking Operations

  • Managing banking operations inclusive of implementing short / long term plans; managing teams with focus on excelling business targets & service delivery metrics.
  • Following the process/procedure as per policies of the bank & ensuring compliance to rules and regulations of the bank including latest circulars & notifications.


Timeline

Key Accounts Manager

L&T FINANCE
02.2022 - Current

Senior Sales Manager

Bajaj Finserv
04.2018 - 01.2022

Assistant Manager

Axis Bank
06.2014 - 10.2017

Summer Internship

Navjeevan Trade and Commodities
01.2013 - 07.2013

MBA - Finance

ITM
06.2012 - 07.2014

BBA - Business Administration

Shri Shankaracharya College
06.2008 - 06.2011

High School -

Vidya Jyoti
07.2007 - 03.2008
EKANT CHOUBEYKEY ACCOUNTS MANAGER